Legal Records Coordinator

Job Duck; Colombia; A distancia; COP 46.701.357 - 49.544.048; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Referral and annual bonuses

Parental leave

Opportunities for professional development

Descripción de la vacante

A dynamic legal service provider in Colombia seeks a Legal Records Coordinator. This role involves managing client communications, drafting legal documents, and coordinating treatments. Candidates should have at least one year of experience in a legal support function and possess advanced English skills. You’ll work in a fast-paced environment and be responsible for maintaining records while ensuring professional interactions with clients and insurance companies. Monthly compensation starts from 1150 to 1220 USD, with bonuses and paid time off.

Formación

• At least one year of experience as a legal assistant or in a related legal support role.
• It’s a plus if you have a background dealing with medical records.
• Professional maturity and understanding of office protocols.

Responsabilidades

• Performing basic office management tasks and maintaining organized systems.
• Drafting legal documents and correspondence.
• Coordinating treatments and follow-ups for clients.
• Managing calendars and scheduling appointments.

Conocimientos

Advanced/native-level English skills

Excellent communication and writing skills

Strong organizational and time-management abilities

Detail-oriented with problem-solving skills

Proficiency in Microsoft Office Suite

Adaptability and flexibility

Client-focused mindset

Educación

Bachelor’s degree in legal studies

Descripción del empleo

Role Overview

Join Job Duck as a Legal Records Coordinator and become an integral part of a dynamic legal team dedicated to delivering exceptional client service. In this role, you will manage client communications, coordinate treatments, and ensure smooth interactions with insurance companies and providers. You’ll handle critical tasks such as drafting documents, managing calendars, and overseeing records, all while maintaining a proactive and organized approach. This position is ideal for someone who thrives in a fast-paced environment, demonstrates strong communication skills, and is committed to accuracy and reliability. If you are resourceful, empathetic, and eager to grow within a professional setting, this opportunity is for you.

Schedule:

Monday to Friday from 9:30 AM to 6:30 PM EST (USA)

Your Responsibilities Will Include but Are Not Limited To:

• Performing basic office management tasks and maintaining organized systems
• Ensuring timely responses from insurance companies
• Drafting legal documents and correspondence
• Posting client reviews and sending thank-you letters
• Handling email communications professionally
• Answering and returning calls promptly
• Coordinating treatments and follow-ups for clients
• Contacting providers and requesting medical records
• Managing calendars and scheduling appointments
• Negotiating with insurance companies and determining next steps
• Reviewing and managing client records
• Communicating with clients, insurance companies, and adjusters

What We’re Looking For:

• At least one year of experience as a legal assistant, or in a legal support role and/or related Bachelor’s degree in legal studies
• Advanced/native-level English skills (both written and spoken)
• It’s a plus if you have a background dealing with medical records
• Excellent communication and writing skills
• Strong organizational and time-management abilities
• Ability to prioritize tasks and meet deadlines
• Detail-oriented with problem-solving skills
• Proficiency in Microsoft Office Suite and calendar management
• Adaptability and flexibility in a dynamic environment
• Professional maturity and understanding of office protocols
• Ability to work independently and take initiative
• Empathy and client-focused mindset
• Commitment to confidentiality and accuracy
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What’s In It for You?

• Monthly compensation starting from 1150 USD to 1220 USD
• Paid time off.
• Referral and annual bonuses.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions!

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.