Bilingual Legal Assistant- Medical Records

Job Duck, LLC; Colombia; Remote; COP 40,607,000 - 43,079,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Professional development opportunities

Job summary

Job Duck, LLC is hiring a bilingual Legal Assistant for Medical Records. This remote role supports a busy law firm, acting as a liaison with clients, attorneys, and medical providers in English and Spanish.

The successful candidate will manage schedules, maintain confidential records, and draft routine correspondence while ensuring high-quality client service. The position emphasizes detail orientation, professional communication, and ability to handle administrative tasks in a fast-paced legal

Qualifications

• 1–2 years of experience as a Legal Assistant.
• Fluent in English and Spanish, both written and spoken.
• Experience handling telephone calls in a law firm.
• Experience requesting and organizing medical records.
• Strong organizational and communication skills.

Responsibilities

• Coordinate appointments, deadlines and follow-up activities.
• Communicate with medical providers and external offices to obtain records.
• Maintain confidential client, legal and medical information.
• Draft routine letters and correspondence using approved templates.
• Manage calendars and administrative records for attorneys.
• Provide translation support for English and Spanish communications.
• Assist with general firm administrative duties.
• Organize and maintain client files with accurate documentation.

Skills

Bilingual English Spanish

Client communication

Attention to detail

Confidentiality

Administrative support

Tools

Microsoft Office

Email platforms

Job description

JOB DUCK IS HIRING A BILINGUAL LEGAL ASSISTANT- MEDICAL RECORDS

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!

Role Overview

Join Job Duck as a Bilingual Legal Assistant- Medical Records and play an essential role in supporting the daily operations of a busy law firm. In this position, you will serve as a key point of contact for clients, helping ensure communications, schedules, and case information are handled accurately and professionally. You will work closely with attorneys, clients, and external offices while maintaining organized records and providing administrative support across multiple areas of the practice. This role is ideal for someone who is highly detail-oriented, confident communicating in both English and Spanish, and committed to delivering exceptional client service. If you thrive in a fast-paced legal environment and enjoy balancing client interaction with administrative responsibilities, this opportunity is an excellent fit.

Schedule:

Monday to Friday from 8:00 AM - 5:00 PM [EST][EDT] (United States of America)

Your Responsibilities Will Include but Are Not Limited To:

• Coordinating appointments, schedules, deadlines, and follow-up activities.
• Communicating with medical providers, healthcare facilities, and external offices to obtain necessary documentation.
• Maintaining confidentiality of client, legal, and medical information.
• Following up with clients, medical providers, and external contacts regarding records, documentation, and case updates.
• Supporting attorneys and staff with administrative and operational tasks.
• Tracking medical documentation and ensuring records are received and filed promptly.
• Preparing detailed memos documenting client calls, medical updates, and relevant case information.
• Requesting, receiving, organizing, and maintaining medical records related to client matters.
• Interpreting conversations for Spanish-speaking clients and providing translation support for routine correspondence.
• Assisting with general law firm administrative duties to support daily workflow efficiency.
• Organizing and maintaining client files while ensuring information is accurately documented and communicated.
• Drafting, reviewing, and sending routine letters and correspondence using approved templates.
• Managing calendars, reminders, and administrative records.
• Answering incoming client calls and communicating professionally in English and Spanish.

What We’re Looking For:

• 1-2 years of experience as a Legal Assistant required.
• Experience handling telephone calls in a law firm environment required.
• Fluency in spoken and written English and Spanish required.
• Experience requesting, reviewing, managing, or organizing medical records preferred.
• Experience managing calendars, appointments, deadlines, and administrative records.
• Experience drafting routine correspondence and legal administrative documentation.
• Strong communication, active listening, writing, and organizational skills.
• Ability to maintain confidentiality and handle sensitive client and medical information professionally.
• Comfortable communicating with clients, medical providers, attorneys, and external offices.
• Knowledge of medical billing, medical documentation, or healthcare records preferred.
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What’s In It for You?

• Monthly compensation starting from 1150 USD to 1220 USD
• Paid time off.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.