Legal Records Coordinator

Job Duck; Colombia; A distancia; COP 49.247.889 - 52.245.587; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Referral bonuses

Professional development opportunities

Descripción de la vacante

A leading legal services firm is seeking a Legal Records Coordinator to join their dynamic legal team in Colombia. This entry-level role involves managing client communications, drafting legal documents, and coordinating with insurance providers. Ideal candidates will possess advanced English skills, strong organizational abilities, and empathy towards clients. The position offers a full-time schedule with compensation ranging from $1150 to $1220 USD monthly, along with paid time off and opportunities for professional development.

Formación

• At least one year of experience as a legal assistant or a related role.
• Experience dealing with medical records is a plus.
• Ability to work independently and take initiative.

Responsabilidades

• Draft legal documents and correspondence.
• Coordinate treatments and follow-ups for clients.
• Negotiate with insurance companies and determine next steps.

Conocimientos

Advanced/native-level English skills

Strong organizational abilities

Excellent communication skills

Proficiency in Microsoft Office Suite

Problem-solving skills

Client-focused mindset

Educación

Bachelor’s degree in legal studies

Herramientas

Microsoft Office Suite

Descripción del empleo

Role Overview

Join Job Duck as a Legal Records Coordinator and become an integral part of a dynamic legal team dedicated to delivering exceptional client service. In this role, you will manage client communications, coordinate treatments, and ensure smooth interactions with insurance companies and providers. You’ll handle critical tasks such as drafting documents, managing calendars, and overseeing records, all while maintaining a proactive and organized approach. This position is ideal for someone who thrives in a fast‑paced environment, demonstrates strong communication skills, and is committed to accuracy and reliability. If you are resourceful, empathetic, and eager to grow within a professional setting, this opportunity is for you.

Schedule

Monday to Friday from 9:30 AM to 6:30 PM EST (USA)

Your Responsibilities

• Perform basic office management tasks and maintain organized systems.
• Ensure timely responses from insurance companies.
• Draft legal documents and correspondence.
• Post client reviews and send thank‑you letters.
• Handle email communications professionally.
• Answer and return calls promptly.
• Coordinate treatments and follow‑ups for clients.
• Contact providers and request medical records.
• Manage calendars and schedule appointments.
• Negotiate with insurance companies and determine next steps.
• Review and manage client records.
• Communicate with clients, insurance companies, and adjusters.

What We’re Looking For

• At least one year of experience as a legal assistant, in a legal support role, and/or a related Bachelor’s degree in legal studies.
• Advanced/native‑level English skills (both written and spoken).
• Background dealing with medical records (plus).
• Excellent communication and writing skills.
• Strong organizational and time‑management abilities.
• Ability to prioritize tasks and meet deadlines.
• Detail‑oriented with problem‑solving skills.
• Proficiency in Microsoft Office Suite and calendar management.
• Adaptability and flexibility in a dynamic environment.
• Professional maturity and understanding of office protocols.
• Ability to work independently and take initiative.
• Empathy and client‑focused mindset.
• Commitment to confidentiality and accuracy.
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload).
• Quiet, distraction‑free remote work environment.

What’s In It for You?

• Monthly compensation starting from 1150 USD to 1220 USD.
• Paid time off and holiday pay.
• Referral and annual bonuses.
• Parental leave.
• Opportunities for professional development and training.
• Dedicated support from our team.
• A chance to work with clients who share our values.

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.

Seniority level

Entry level

Employment type

Full‑time

Job function

Legal, Customer Service, and Administrative

Bogota, D.C., Capital District, Colombia