Lead Logistics Coordinator — Elevate Ops & Escalations

Veho; Bogotá ciudad; Híbrido; COP 30.000.000 - 60.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive equity package

Medical, dental, and vision coverage

401(k) and unlimited PTO

Descripción de la vacante

Veho is hiring a Lead Logistics Coordinator in Bogotá, overnight hybrid shifts. You will organize the on‑shift logistics team, manage high‑level escalations, and identify gaps while documenting SOPs. The role partners with client management and operations to ensure accurate data and smooth process execution.

You will mentor teammates, roll out new workflows, and contribute to process innovation in a fast‑growing logistics company that values ownership and impact.

Formación

• 2+ years in a logistics or operations leadership role, owning escalations beyond day‑to‑day shipment execution.
• Strong decision maker under pressure with clear shift‑level accountability.
• Confident communication with brokers, carriers and clients.

Responsabilidades

• Organize and lead the logistics coordination team across shifts.
• Support high‑level escalations and serve as the direct escalation point.
• Identify operational gaps and training needs.
• Help build and maintain workflows, playbooks and SOPs.
• Support onboarding and rollout of new processes.
• Coordinate with client account management and ground operations.
• Reconcile shipment data and audit for discrepancies in TMS.
• Participate in AI workshops and process innovation projects.

Conocimientos

Logistics leadership

Escalation management

Stakeholder communication

SOP development

Data analysis

Mentoring

Herramientas

Sigma

TMS

Descripción del empleo

Veho is hiring a Lead Logistics Coordinator in Bogotá, overnight hybrid shifts. You will organize the on‑shift logistics team, manage high‑level escalations, and identify gaps while documenting SOPs. The role partners with client management and operations to ensure accurate data and smooth process execution.

You will mentor teammates, roll out new workflows, and contribute to process innovation in a fast‑growing logistics company that values ownership and impact.