LATAM Partner Sales Operations Analyst Hybrid

8140 Colombia - Genesys Telecommunications Laboratories Colombia Ltda; Bogotá ciudad; Híbrido; COP 120.000.000 - 180.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid volunteer time

August Free Fridays

Well-being resources

Regionally tailored programs

Descripción de la vacante

Genesys is seeking a Partner Sales Operations Analyst for LATAM, based in Bogotá with hybrid work. You will strengthen forecasting, pipeline governance, and partner execution across resellers, distributors, and SI partners while turning data into strategic recommendations for leadership.

You will partner with regional leaders, develop dashboards, and drive operating cadence to improve visibility and outcomes across the partner ecosystem. Strong English and MBA are preferred.

Formación

• 5+ years in sales operations, revenue operations, or related function in a global cloud/SaaS company.
• Experience working with senior sales leadership and translating data into insights for executive decisions.
• Proven ability to manage forecasting, pipeline governance, CRM processes, and dashboards.
• Strong analytical skills with dashboards and KPIs using BI tools (Tableau/Power BI/Looker).
• Excellent communication with cross-functional and regional stakeholders.
• Advanced English proficiency.

Responsabilidades

• Drive a consistent Partner Sales operating cadence across LATAM and improve forecasting, pipeline management, CRM discipline, and account planning.
• Develop standardized KPIs, dashboards, and diagnostic analytics to reveal partner performance and business health.
• Translate complex data into actionable recommendations for executive reviews and QBRs.
• Collaborate with regional Partner Sales leaders to identify performance opportunities and drive outcomes.
• Enable Partner Sales teams to use dashboards and analytics for targeting and planning.
• Align partners with direct sales through clear operating processes and rules of engagement.
• Coordinate with regional stakeholders to resolve compensation and account queries.
• Identify process gaps and scale best practices across the partner ecosystem.

Conocimientos

Forecasting

Stakeholder management

Data storytelling

Tableau

Power BI

Looker

English communication

Educación

MBA or equivalent

Bachelor's degree in quantitative field

Herramientas

SQL

Python

Descripción del empleo

Genesys is seeking a Partner Sales Operations Analyst for LATAM, based in Bogotá with hybrid work. You will strengthen forecasting, pipeline governance, and partner execution across resellers, distributors, and SI partners while turning data into strategic recommendations for leadership.

You will partner with regional leaders, develop dashboards, and drive operating cadence to improve visibility and outcomes across the partner ecosystem. Strong English and MBA are preferred.