LATAM Partner Sales Ops Analyst — AI-Driven Growth

Genesys Cloud Services, Inc.; Bogotá; Híbrido; COP 120.000.000 - 180.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid volunteer time

August Free Fridays

Well-being resources

Regionally tailored programs

Descripción de la vacante

Genesys LATAM is seeking a Partner Sales Operations Analyst for Bogotá, Colombia (Hybrid). You will partner with regional leaders to strengthen forecasting, pipeline governance, and partner execution across resellers and systems integrators, translating complex data into actionable recommendations for executive decisions.

You will develop standardized KPIs and dashboards, enabling sales teams and leaders to drive performance improvements and align with global partner initiatives in a growing

Formación

• 5+ years in sales operations, revenue operations, business operations, or a closely related function within a global cloud or SaaS company.
• Demonstrated experience working with senior sales leadership and translating data into insights for strategic decisions.
• Proven ability to manage forecasting, pipeline governance, CRM processes, performance analytics, QBRs, and recurring cadences.
• Strong analytical capability with dashboards, KPIs, and benchmarks using BI tools.
• Excellent communication and presentation skills with global stakeholders.
• Advanced English proficiency required.
• MBA or equivalent advanced business qualification.

Responsabilidades

• Drive a consistent Partner Sales operating cadence across LATAM to improve visibility and execution.
• Develop standardized KPIs, dashboards, and diagnostic analytics for partner performance.
• Translate data into clear recommendations for executive decisions and reviews.
• Partner with regional leaders to identify performance opportunities and drive outcomes.
• Enable teams to use dashboards for targeting, performance management, and planning.
• Align partners, Partner Sales, and direct Sales through clear processes and engagement rules.
• Resolve compensation and account queries with regional stakeholders.
• Support continuous improvement by identifying process gaps and scaling best practices.

Conocimientos

Forecasting

CRM processes

Performance analytics

Executive communication

BI dashboards

Educación

MBA or equivalent

Bachelor's degree in quantitative field

Herramientas

Tableau

Power BI

Looker

SQL

Python

Descripción del empleo

Genesys LATAM is seeking a Partner Sales Operations Analyst for Bogotá, Colombia (Hybrid). You will partner with regional leaders to strengthen forecasting, pipeline governance, and partner execution across resellers and systems integrators, translating complex data into actionable recommendations for executive decisions.

You will develop standardized KPIs and dashboards, enabling sales teams and leaders to drive performance improvements and align with global partner initiatives in a growing