Java MuleSoft Backend Engineer — Flexible/Remote

AgileEngine, LLC.; Bogotá ciudad; Híbrido; COP 227.909.000 - 358.143.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional growth

Competitive compensation

A selection of exciting projects

Flextime

Descripción de la vacante

AgileEngine, LLC. is seeking a Software Engineer with strong Java and MuleSoft expertise to own backend services and platform-level engineering, supporting a Case object ecosystem and Salesforce Service Cloud integrations.

You will troubleshoot production issues, monitor health metrics, and participate in on-call rotations while collaborating across teams to maintain reliable, scalable services.

Formación

• Minimum 3–5 years as a software engineer.
• Strong Java backend development experience.
• Hands-on MuleSoft integration work.
• Production troubleshooting and incident support experience.
• Experience with production monitoring and health metrics.
• Ability to diagnose and resolve API/integration failures.

Responsabilidades

• Own backend Java services and platform-level engineering for case-related features.
• Work on MuleSoft capabilities and the integration layer across services.
• Support Service Cloud integrations and collaborate with internal teams on issues affecting Cases.
• Diagnose and resolve API/integration failures impacting downstream processes.
• Participate in rotation and Ops Review processes as required.
• Triage critical alerts and monitor health KPIs for core Java services.
• Document findings and post-incident reviews in Confluence.
• Maintain sprint data, availability, carryover, and assigned points.
• Communicate status via tickets, standups, and Slack, following DevOps processes.

Conocimientos

3-5 years experience

Java

MuleSoft

Backend engineering

Production troubleshooting

Monitoring & alert triage

API/integration diagnosis

Descripción del empleo

AgileEngine, LLC. is seeking a Software Engineer with strong Java and MuleSoft expertise to own backend services and platform-level engineering, supporting a Case object ecosystem and Salesforce Service Cloud integrations.

You will troubleshoot production issues, monitor health metrics, and participate in on-call rotations while collaborating across teams to maintain reliable, scalable services.