Java & MuleSoft Backend Engineer – Flexible Hours (Remote)

AgileEngine, LLC.; Perímetro Urbano Manizales; Híbrido; COP 90.000.000 - 150.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional growth

Competitive USD-based compensation

A selection of exciting projects

Flextime

Descripción de la vacante

AgileEngine, LLC. is seeking a Software Engineer with Java and MuleSoft to own backend services and support a Case object ecosystem, working on service logic, data processing, and platform reliability.

You will collaborate on MuleSoft capabilities and Salesforce Service Cloud integrations, participate in production troubleshooting, incidents, and on-call rotations. You will triage alerts, maintain sprint data, and document findings in Confluence while partnering with internal teams to resolve

Formación

• 3-5 years of experience as a software engineer.
• Experience with Java.
• Experience with MuleSoft.
• Backend software engineering experience.
• Production troubleshooting and incident support experience.
• Experience with production monitoring, alert triage, and service/platform health.
• Experience in diagnosing and resolving API/integration failures.

Responsabilidades

• Own backend Java services and platform-level engineering supporting the Case object ecosystem, including service logic, data processing, and platform reliability for case-related features.
• Contribute to active engineering efforts across internally owned daemons and MuleSoft capabilities, with a focus on the integration layer.
• Support stakeholders and their reps in Service Cloud, partnering with internal teams on integration-related issues affecting Cases and case workflows.
• Diagnose and resolve API/integration failures impacting downstream Salesforce Service Cloud processes.
• Participate in the DFR (Developer First Responder) rotation and Ops Review process as a core, non-optional responsibility.
• Triage critical alerts related to backend service/platform health and monitor platform health KPIs for core Java services.
• Handle "keep-the-lights-on" injects, track open incidents, and document findings in Confluence.
• Keep sprint data current, including availability, carryover, and newly assigned points.
• Maintain transparency on work status via tickets, standup, and Slack; follow established engineering and DevOps processes; collaborate effectively across the team and partner teams; and complete assigned work reliably and on schedule.

Conocimientos

Java

MuleSoft

Backend engineering

Production troubleshooting

Monitoring & alerting

API integration

3-5 years experience

Descripción del empleo

AgileEngine, LLC. is seeking a Software Engineer with Java and MuleSoft to own backend services and support a Case object ecosystem, working on service logic, data processing, and platform reliability.

You will collaborate on MuleSoft capabilities and Salesforce Service Cloud integrations, participate in production troubleshooting, incidents, and on-call rotations. You will triage alerts, maintain sprint data, and document findings in Confluence while partnering with internal teams to resolve