IT Operations Engineer — Build Secure, Automated IT Systems

Nuaav; Bogotá; Híbrido; COP 60.000.000 - 90.000.000; Jornada completa

Descripción de la vacante

Nuaav Bogotá is hiring an IT Operations Engineer to own how the company technology runs day to day—laptops, user accounts, access requests—on a hybrid schedule in our local office. You’ll turn reactive IT support into a secure, documented system trusted by teammates and auditors.

You’ll manage devices end‑to‑end, control access and licenses, build onboarding/offboarding processes, enforce security basics, and automate routine tasks with scripts to free you for strategic work.

Formación

• 3+ years in IT operations, systems administration, or senior IT support role
• Experience with device management tools across Mac, Windows, Linux (Jamf, Intune, Kaseya, Addigy, Kandji or similar)
• Google Workspace administration (users, groups, security settings)
• Slack and Apple Business Manager experience
• Strong security basics: encryption, antivirus, access control, secure-network practices
• Fully bilingual, English and Spanish, writing documentation
• Scripting or light automation (Bash, Python, PowerShell, or Airtable/Slack workflows)
• B2 Conversational English level

Responsabilidades

• Own life cycle of company laptops and equipment from setup to retirement
• Manage user access, groups, permissions, and license utilization
• Build and maintain onboarding, offboarding, and access-request processes with clear documentation
• Enforce baseline security measures across devices and keep audit-ready evidence
• Use AI tools and scripting to automate repetitive tasks and improve efficiency
• Communicate tech concepts clearly to both engineers and non-technical colleagues

Descripción del empleo

Nuaav Bogotá is hiring an IT Operations Engineer to own how the company technology runs day to day—laptops, user accounts, access requests—on a hybrid schedule in our local office. You’ll turn reactive IT support into a secure, documented system trusted by teammates and auditors.

You’ll manage devices end‑to‑end, control access and licenses, build onboarding/offboarding processes, enforce security basics, and automate routine tasks with scripts to free you for strategic work.