IT Infrastructure Analyst: On-Site M-Thu, Fri WFH

Empresaconfidencial; Bogotá; Hybrid; COP 70,000,000 - 100,000,000; Full time

Job summary

Empresaconfidencial in Bogotá is seeking an experienced IT professional to manage and maintain IT systems and equipment. You will perform server installations, provide second-level support, and monitor security updates and backups.

The role emphasizes proactive improvement, collaboration, and involvement in strategic IT infrastructure planning, with on-site Monday-Thursday and remote Fridays.

Qualifications

• At least 5 years of experience in IT-related roles.
• Advanced knowledge of IT systems, hardware, and software.
• Excellent spoken and written English.
• Strong teamwork and interpersonal skills.
• Service-oriented mindset and the ability to assist non-technical users in resolving technical issues.
• Proactive approach to identifying opportunities for improvement in IT processes and services.

Responsibilities

• Manage and maintain IT equipment and systems.
• Perform system and software installations and configurations on servers.
• Provide second-level technical support.
• Support monitoring of backups, vulnerability scans, security bulletins, and updates to equipment and operating systems.
• Participate in the improvement, development, and maintenance of the IT infrastructure.
• Manage the inventory of IT equipment and technological resources.
• Provide timely follow-up on support requests.
• Participate in procurement, selection, and negotiation with IT service and equipment providers.
• Support the preparation and review of procedures and user instructions.
• Participate in defining strategic plans for the development of the technology infrastructure.

Skills

IT systems

Hardware

Software

English

Job description

Empresaconfidencial in Bogotá is seeking an experienced IT professional to manage and maintain IT systems and equipment. You will perform server installations, provide second-level support, and monitor security updates and backups.

The role emphasizes proactive improvement, collaboration, and involvement in strategic IT infrastructure planning, with on-site Monday-Thursday and remote Fridays.