Inventory Control Data Entry Specialist

Emapta Global; Bogotá ciudad; Presencial; COP 20.088.000 - 29.016.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible Work Setup

5 days work week

20 vacation days

Laptop and peripherals

Direct exposure to clients

Diverse and supportive environment

Upskilling via Emapta Academy

Descripción de la vacante

Emapta Latam is hiring an Inventory Control Data Entry Specialist in Bogotá to support high-value freight documentation, order processing, and accurate inventory records. You will interact with customers and internal teams to ensure precise data entry and timely fulfillment.

The role emphasizes meticulous attention to detail, strong communication, and the ability to navigate shipping systems. A background in inventory control and data entry is essential for success in this position.

Formación

• High School Diploma, GED, or equivalent.
• 3 to 5 years of relevant experience in inventory control, data entry, order processing, logistics administration, customer service, or related field.
• Strong reading comprehension to interpret procedures and manuals.
• Strong written communication to prepare routine reports.
• Strong math skills including basic arithmetic.
• Ability to interpret instructions in various formats.
• Proficiency in Microsoft Office applications.
• Advanced knowledge of inventory control and courier software, including shipping systems.
• Ability to assist IT teams with system issues.
• Strong customer service orientation and commitment to excellent experiences.
• Excellent verbal and written communication.
• Flexibility, self-motivation, and goal orientation.
• Strong work ethic and commitment to the company mission.

Responsabilidades

• Communicate with customers via email and telephone and record order information accurately in designated systems.
• Respond to customer emails and calls in a timely and professional manner.
• Understand customer requirements and gather information to fulfill requests accurately.
• Process orders accurately in HSS applications and, when required, customer databases.
• Generate required documents including packing slips, bills of lading, air waybills, and manifests.
• Review completed work to ensure accuracy and completeness.
• Monitor deadlines and carrier requirements.
• Complete follow-up actions to fulfill customer requests.
• Solicit customer feedback to improve service and provide leads to sales.
• Process and analyze operational reports.
• Receive service failure complaints and coordinate investigations and resolutions.

Conocimientos

Microsoft Office

Inventory control

Courier software

HSS applications

Customer service

Educación

High School Diploma / GED

Herramientas

HSS applications

Courier software

Microsoft Office

Descripción del empleo

Keep High-Value Freight Moving With Data That Delivers

Accuracy is the first mile of every successful shipment. Bring yours to the U.S. logistics and supply chain industry as an Inventory Control Data Entry Specialist, supporting high-value freight through precise orders, inventory records, and shipping documentation. Build international logistics expertise and move your career forward globally-without leaving Colombia.

• Employment Type: Indefinite Term Type Contract
• Work Setup: Flexible Work Setup
• 5 days work week
• 20 vacation days in total
• Fully-customized Emapta laptop and peripherals
• Direct exposure to our clients
• Diverse and supportive work environment
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://emapta.com/training-calendar/)

The Qualifications We Seek

• High School Diploma, General Education Development (GED) credential, or equivalent qualification
• 3 to 5 years of relevant experience in inventory control, data entry, order processing, logistics administration, customer service, or a related field
• Strong reading comprehension skills to interpret customer instructions, internal procedures, and customer procedure manuals
• Strong written communication skills to prepare routine reports and correspond effectively with internal and external customers
• Strong mathematical skills, including addition, subtraction, multiplication, and division using whole numbers, common fractions, and decimals
• Strong reasoning and problem-solving skills to address practical issues involving multiple variables and limited standardization
• Ability to interpret instructions presented in written, verbal, diagram, or schedule format
• Intermediate proficiency in Microsoft Office applications
• Advanced knowledge of inventory control and courier software, including applicable shipping and mailing systems
• Ability to assist IT teams with system issue resolution
• Strong customer service orientation and commitment to delivering excellent customer experiences
• Excellent verbal and written communication skills
• Strong flexibility, self-motivation, and goal orientation
• Strong work ethic and commitment to the company and its mission

Your Daily Tasks

• Communicate with customers via email and telephone and record order information accurately in designated computer systems
• Respond to customer emails and calls in a timely, accurate, and professional manner
• Understand customer requirements and gather all necessary information to fulfill each request accurately
• Process orders accurately in HSS applications and, when required, customer databases
• Generate required documents, including packing slips, bills of lading, air waybills, international documents, TSA paperwork, and manifests
• Review completed work thoroughly to ensure accuracy and completeness
• Monitor applicable time constraints, including cutoff times, carrier requirements, processing needs, response requirements, and deadlines
• Complete all necessary follow-up actions to ensure customer requests are fulfilled
• Solicit customer feedback to improve service and provide potential leads to the sales team
• Process and analyze operational reports
• Receive service failure complaints and collaborate with appropriate personnel to investigate and resolve issues

About the Client

Our client is a U.S.-based logistics and supply chain solutions provider specializing in high-value, sensitive, and time-critical freight. They deliver warehousing, inventory management, air freight, cartage, cross-docking, specialized transportation, and final-mile services. Their expertise supports demanding industries, including semiconductors, pharmaceuticals, and healthcare. Through asset-based transportation, secure facilities, real-time inventory visibility, shipment tracking, and 24/7 operational support, they provide the reliability, precision, security, and control businesses need to move critical shipments across their logistics networks.

Join the Top 1% Talent. A Better Career. A Better Life.

Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that foster professional growth. With over 1,200 clients worldwide and a team of more than 12,000 talented professionals, Emapta continues to set new standards in the industry.