Human Resources Administrator

SmartRecruiters, Inc.; Bogotá ciudad; Hybrid; COP 24,000,000 - 42,000,000; Full time

Job summary

bet365, based in Bogotá, is seeking an HR Operations professional to manage onboarding, data accuracy, compliance, and support to stakeholders. This hybrid role focuses on effective HR processes and maintaining privacy across employee records.

The position requires strong organizational skills, English fluency, and experience in HR operations, with the Bogotá office serving as the hub for this role within the hybrid policy.

Qualifications

• Strong attention to detail with ability to follow through.
• Excellent verbal and written communication in English.
• Experience with HR operations and processes.
• Ability to escalate issues appropriately.
• Proficiency with Microsoft Outlook, Word and Excel.
• Discreet and professional communication style.
• Deadline-driven and results-oriented.

Responsibilities

• Manage end-to-end onboarding, including contract prep and induction scheduling.
• Process new starter docs and right-to-work checks in line with statutory requirements.
• Schedule medical checks for new starters.
• Coordinate references and verification checks according to internal procedures.
• Maintain accurate employee records and ensure data security.
• Monitor employee absenteeism and report findings.
• Administer social security registrations and reporting.
• Process severance requests and manage employee benefits.
• Support the continuous improvement of internal HR workflows to enhance efficiency.
• Assist with disciplinary process documentation and case evaluation.

Skills

Attention to detail

Communication

English fluency

Escalation management

Microsoft Office

Discretion

Deadline-driven

HR operations

Tools

Microsoft Office

Job description

We’re one of the world’s leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers in 26 languages.
We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of growth opportunities, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our global worldwide.
Our focus on In-Play betting has solidified our market-leading position, featuring more than 1.38 million In-Play sporting events a year. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe (750,000), we handle over 6 million HTTP requests daily and process more than 1.5 million bets per hour at peak.

Job Description

The Human Resources department manages the entire employee lifecycle, from initial application through to exit. This team ensures that every individual receives a seamless experience, maintaining high standards of service and operational excellence across the business.

Based in our Bogotá office, this role involves managing complex administrative processes and providing essential support to stakeholders. You will be the go-to person for HR operations, ensuring data accuracy, compliance, and efficiency in every task undertaken.

This role is eligible for inclusion in the Company’s hybrid work from home policy.

Qualifications

• Strong attention to detail and commitment to follow-through
• Excellent verbal and written communication skills
• Fluency in English
• Ability to recognise when issues require escalation
• Proficiency with Microsoft Office applications, particularly Outlook, Word and Excel
• Professional, sensitive and discreet communication style
• Results-oriented approach to meeting deadlines
• Strong focus on HR operations and process improvement

Additional Information

• Manage the end-to-end onboarding process, including contract preparation, induction scheduling and system set-up
• Process new starter documentation and complete right to work checks in line with statutory requirements
• Schedule medical checks for new starters and ensure completion
• Coordinate references and verification checks according to internal procedures
• Maintain accurate employee records and ensure data security
• Monitor employee absenteeism and report findings in line with internal procedures
• Administer social security registrations and reporting to ensure full compliance
• Process severance payment requests and manage employee benefits with high precision
• Support the continuous improvement of internal HR workflows to enhance operational efficiency
• Assist with disciplinary process documentation and case evaluation

At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out.