Studio Operator (Website Assistant)

SmartRecruiters, Inc.; Bogotá ciudad; On-site; COP 27,900,000 - 50,220,000; Full time

Job summary

bet365 in Bogotá is seeking a Studio Operator to be the heartbeat of our live sports content, ensuring every match, race and event is displayed perfectly for customers worldwide.

The Studio team in Bogotá builds, monitors and maintains sports content across company domains, ensuring high-quality, locally relevant delivery with precision, while identifying display and streaming issues and maintaining a compliant, up-to-date site.

Qualifications

• Strong attention to detail.
• Fluent in English (spoken and written).
• Ability to prioritize tasks to meet tight deadlines.
• Keen interest in sports and the sportsbook product.
• Knowledge of Microsoft Office and data processing software.
• Aptitude for identifying and resolving technical issues.

Responsibilities

• Create and manage the display of country-specific content on mobile and desktop platforms.
• Monitor our presence across a range of media to ensure content is compliant and current.
• Ensure that Live Streaming services provide customers with accurate feeds of popular sporting events.
• Send internal and external communications to guarantee effective content delivery.
• Combine Live Stream schedules from various third parties onto one internal platform.
• Setup over 750.000 racing and sports Live Stream.
• Audit the Live Streaming of various sports for quality and functionality.
• Troubleshoot live event issues as they arise.

Skills

Attention to detail

English communication

Task prioritization

Sports interest

Microsoft Office

Troubleshooting

Job description

We’re one of the world’s leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers in 26 languages.

We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of growth opportunities, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our global worldwide.

Our focus on In-Play betting has solidified our market-leading position, featuring more than 1.38 million In-Play sporting events a year. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe (750,000), we handle over 6 million HTTP requests daily and process more than 1.5 million bets per hour at peak.

Job Description

As a Studio Operator, you will be the heartbeat of our live sports content, ensuring every match, race, and event is displayed perfectly for our customers across the globe.

The Studio team in Bogotá manages the building, monitoring, and maintenance of sports content across all company domains. This team ensures that content displayed to customers is of high quality, locally relevant and delivered with precision.

You will identify potential display and live streaming issues on the live site, monitor our presence across various media, and ensuring content remains compliant and current. About the role involves maintaining a high-quality experience for users worldwide, requiring a keen eye for detail and a proactive approach to problem-solving.

This is full-time role involve working any 5 days from 7 in rotating shifts.

Qualifications

• Strong attention to detail.
• Ability to communicate in English, both spoken and written.
• Ability to prioritize tasks to meet tight deadlines.
• Keen interest in sports and the company sportsbook product.
• Knowledge of Microsoft Office products and data processing software.
• Aptitude for identifying and resolving technical issues.

Additional Information

• Create and manage the display of country-specific content on mobile and desktop platforms.
• Monitor our presence across a range of media to ensure content is compliant and current.
• Ensure that Live Streaming services provide customers with accurate feeds of popular sporting events.
• Send internal and external communications to guarantee effective content delivery.
• Combine Live Stream schedules from various third parties onto one internal platform.
• Setup over 750.000 racing and sports Live Stream.
• Audit the Live Streaming of various sports for quality and functionality.
• Troubleshoot live event issues as they arise.

At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out.