HR Operations & People Solutions Specialist

British Council; Bogotá; On-site; COP 58,032,000 - 71,424,000; Full time

Job summary

British Council Colombia is seeking a People Solutions Consultant to deliver HR operational processes, maintain employee data, and ensure policy compliance across a geographically dispersed team. The role collaborates with HR peers and external providers to optimize service delivery.

You will support onboarding, exit, leave, and contract processes while contributing to SOP development and process improvement initiatives, using data analytics to enhance efficiency and employee experience.

Qualifications

• Experience delivering HR operations as part of geographically dispersed teams.
• Understanding of core HR policies and processes.
• Experience with outsourced service providers or internal equivalents.

Responsibilities

• Deliver standardised HR operational processes (onboarding, exit, leave, contracts, data integrity).
• Maintain accurate employee data in MyHR with cross-functional collaboration.
• Carry out HR country-specific admin duties complying with global/local policies.
• Support SOPs, knowledge articles, process maps and data analytics for continuous improvement.

Skills

HR operations

Global / dispersed teams

Data analytics

Stakeholder management

Tools

SAP SuccessFactors

Job description

British Council Colombia is seeking a People Solutions Consultant to deliver HR operational processes, maintain employee data, and ensure policy compliance across a geographically dispersed team. The role collaborates with HR peers and external providers to optimize service delivery.

You will support onboarding, exit, leave, and contract processes while contributing to SOP development and process improvement initiatives, using data analytics to enhance efficiency and employee experience.