Human Resources Generalist

Insight Global; Bogotá; On-site; COP 35,000,000 - 60,000,000; Full time

Job summary

Insight Global is seeking a hands-on HR Generalist to support employees and managers across the full employee lifecycle in Colombia. The role reports to the HR Manager, Colombia, and will coordinate onboarding, records, payroll inputs, leave administration, training coordination, and offboarding for Colombia-based staff and LATAM consultants.

The position emphasizes organization, attention to detail, and excellent people skills, with regular in-office presence required.

Qualifications

• Bachelor’s degree in Business Administration, Psychology, Law, Industrial Engineering, or related field.
• Approximately 3–5 years of progressive HR generalist, HR operations, or employee lifecycle experience.
• Experience supporting onboarding, payroll inputs, benefits administration, leave, employee records, training coordination, and offboarding.
• Experience in a multinational, fast-growth, staffing, professional-services, or shared-services environment is an asset.
• Experience with HRIS platforms, Deel, learning-management systems, process documentation, and HR system implementation projects is considered an asset.

Responsibilities

• Coordinate end-to-end onboarding workflow for internal employees, including intake, pre-employment requirements, first-day readiness, and onboarding checklist completion.
• Coordinate employment documentation, background checks, medical-exam logistics, payroll inputs, system requests, office access, and employee communications.
• Maintain onboarding trackers and personnel-file documentation; escalate delays or compliance risks promptly.
• Support Welcome Day planning, including materials, presentations, logistics, speakers, and welcome kits.
• Coordinate leave, vacation, absence, and parental-leave administration; ensure documentation and timely stakeholder communication.

Education

Bachelor’s degree in Business Administration, Psychology, Law, Industrial Engineering, or a related field

Job description

The HR Generalist is a hands-on HR operations professional responsible for supporting employees and managers

throughout the employee lifecycle. Reporting to the HR Manager, Colombia, this role will coordinate key activities

across onboarding, employee records, payroll inputs, leave administration, employee support, training coordination,

and offboarding for Colombia-based internal employees and, when assigned, consultant populations in Latam.

We are looking for someone who combines strong organization and attention to detail with excellent people skills.

The ideal candidate is approachable, easy to work with, reliable, disciplined, and committed to providing thoughtful

and timely support. This person enjoys creating structure, improving processes, following through on responsibilities,

and building trusting relationships with employees, managers, and cross-functional partners.

As our Colombia workforce grows, this role will help strengthen our HR operations and create a consistent,

welcoming, and well-organized employee experience. Regular in-office presence will be required.

Generalist, HR - Colombia

What You’ll Do:

Onboarding and Welcome experience

• Coordinate the end-to-end onboarding workflow for internal employees, from intake and pre-employment requirements through first-day readiness and completion of the onboarding checklist.
• Coordinate employment documentation, background-check follow-up, medical-exam logistics, payroll and benefits inputs, system requests, office access, and employee communications.
• Maintain accurate onboarding trackers and personnel-file documentation, and elevate delays, missing information, or compliance risks promptly.
• Support Welcome Day planning, including materials, presentations, logistics, speakers, welcome kits, and
• Collect and monitor new-hire feedback and recommend practical improvements to the onboarding experience.

Employee Lifecycle Administration

• Maintain accurate employee information and support updates related to personal data, job changes,
• compensation changes, reporting-line changes, work arrangements, and other lifecycle events.
• Coordinate leave, vacation, absence, and parental-leave administration for internal employees and
• consultants, ensuring required documentation and timely stakeholder communication.
• Respond to routine employee questions and route complex, sensitive, or high-risk matters to the HR Manager.
• Maintain employee records, trackers, templates, standard communications, and supporting documentation in
• accordance with company requirements.
• Collect, validate, and submit payroll-impacting updates, including hires, terminations, salary changes,
• allowances, deductions, leave, overtime, and holiday work.
• Partner with Global Payroll, benefits teams, and external providers to follow up on employee registrations,
• statutory benefits, certificates, and routine payroll or benefits questions.
• Maintain payroll calendars, trackers, evidence, and issue logs.
• Escalate exceptions or compliance concerns to the HR Manager.
• Support routine employee communications regarding payroll and benefits processes.

Training, Compliance and HR Programs

• Coordinate assignment, communications, attendance, completion tracking, and recordkeeping for mandatory employee training.
• Support Health & Safety induction, committee and brigade training logistics, emergency-drill communications,
• and completion evidence.
• Assist with the administration of programs such as performance reviews, manager training, internships,
• recognition, and engagement activities.
• Support policy rollouts by coordinating communications, acknowledgements, training records, and repository
• updates.
• Prepare recurring metrics, status updates, and process documentation for HR programs and operational
• reviews.

HR Operations and Continuous Improvement

• Maintain process documentation, SOPs, templates, service trackers, and shared HR resources.
• Identify opportunities to simplify, standardize, or automate recurring HR work while protecting employee
• experience and compliance.
• Support office culture, employee events, recognition activities, and other employee-experience initiatives as
• assigned.
• Perform other HR duties as assigned based on business needs.

Generalist, HR - Colombia

What You’ll Need to Succeed:

• Working knowledge of Colombian employment practices and employee-lifecycle administration.
• Strong attention to detail and disciplined follow-through across multiple deadlines and stakeholders.
• Ability to manage confidential employee information with integrity and discretion.
• Clear, professional written and verbal communication in Spanish and English.
• Strong service orientation, sound judgement, and the confidence to ask questions or engage when
• appropriate.
• Ability to work effectively with employees, managers, global HR partners, payroll, Legal, IT, and third-party
• providers.
• Comfort working in a fast-paced, changing environment and balancing planned work with employee needs.
• Proficiency with HR systems, spreadsheets, presentations, and process-tracking tools.
• Live our values of “Everyone Matters,” “We Tale Care of Each Other,” “Leadership is Here to Serve,” “High
• Character and Hard Work Above All Else,” and “Always Know Where You Stand”
• Prior experience in the staffing industry and with other LATAM countries is considered an asset
• Portuguese proficiency is a plus, but not required.

Qualifications:

• Bachelor’s degree in Business Administration, Psychology, Law, Industrial Engineering, or a related field.
• Approximately 3–5 years of progressive HR generalist, HR operations, people operations, or employeelifecycle experience. Equivalent relevant experience may be considered.
• Experience supporting onboarding, payroll inputs, benefits administration, leave, employee records, training coordination, and offboarding.
• Experience in a multinational, fast-growth, staffing, professional-services, or shared-services environment is an asset.
• Experience with HRIS platforms, Deel, learning-management systems, process documentation, and HR system implementation projects is considered an asset.