Global PO & Customer Service Specialist

SLB; Bogotá; Presencial; COP 42.000.000 - 64.000.000; Jornada completa

Descripción de la vacante

SLB is seeking a Customer Service Specialist in Bogotá to monitor PO acknowledgments, manage past-due POs and ensure on-time delivery across the open PO pipeline. You will support internal stakeholders through the P2P process, expedite orders, and update ERP systems accordingly.

Qualifications include a Bachelor in Supply Chain/Logistics or related field, English B2 level, and strong Excel skills. Experience with SAP/Oracle is a plus, Portuguese is a bonus.

Formación

• Bachelor in Supply Chain Management, Logistics, Business Administration or related field.
• English level B2, Advanced Excel and knowledge of office package.
• Nice to Have: Basic Power BI, Programming skills, Portuguese

Responsabilidades

• Monitor and work with the supplier to guarantee PO acknowledgement, control Past Due POs and on-time delivery for orders in scope.
• Escalate to relevant stakeholders the suppliers not compliant with process and follow up if the necessary actions are taken for orders in this scope to move them to the next Leg of the Supply process.
• Responsible for expediting the orders in scope from PO creation to Supplier Delivery.
• Initiate Cancel/Modify requests for purchase orders in SLB systems after consultation with internal stakeholders and external suppliers.

Conocimientos

Analytical skills

Communication skills

Detail-oriented

MS Office

SAP

Oracle

Self-motivated

Educación

Bachelor in Supply Chain Management

Logistics

Business Administration

Herramientas

SAP

Oracle

Descripción del empleo

SLB is seeking a Customer Service Specialist in Bogotá to monitor PO acknowledgments, manage past-due POs and ensure on-time delivery across the open PO pipeline. You will support internal stakeholders through the P2P process, expedite orders, and update ERP systems accordingly.

Qualifications include a Bachelor in Supply Chain/Logistics or related field, English B2 level, and strong Excel skills. Experience with SAP/Oracle is a plus, Portuguese is a bonus.