Global Freight Import Coordinator | Hybrid Work

CONFIDENTIAL; Bogotá; Hybrid; COP 24,000,000 - 42,000,000; Full time

Benefits offered by this job

Premium healthcare plan

Gym membership

Hybrid work model

Job summary

CONFIDENTIAL in Bogotá is seeking an experienced operations support professional to coordinate international shipments. You will manage import files, review documentation for accuracy, and upload into CargoWise and eDocs. The role requires timely customs submissions, daily shipment tracking, and proactive communication with customers and agents.

A strong attention to detail and English communication are essential. Hybrid work model and a premium healthcare plan are offered.

Qualifications

• Experience in a support or coordination role within international freight forwarding is highly beneficial.
• Located in Bogotá
• Experience with CargoWise is a significant plus.
• Strong communication skills (written and verbal English).
• Excellent organization, time management, and critical thinking skills.
• High attention to detail and a proactive, service-oriented mindset.

Responsibilities

• Assist in managing import files for FCL, LCL, and AIR shipments from pre-alert to final billing.
• Review pre-alert documentation for accuracy and completeness, then upload and classify all relevant documents in CargoWise and eDocs.
• Prepare customs clearance documentation and ensure timely submission to customs brokers.
• Track shipments daily and proactively update CargoWise and stakeholders on delays or changes.
• Coordinate deliveries with truckers and consignees, securing timely appointments to prevent detention and storage charges.
• Send booking confirmations and delivery orders with all necessary supporting documentation.
• Accrue charges, ensure quotes are added to shipments, and assist with final billing for accuracy.

Skills

Communication skills

Organization & time mgmt

Critical thinking

Attention to detail

Backup & support

Freight forwarding experience

Tools

CargoWise

eDocs

Job description

CONFIDENTIAL in Bogotá is seeking an experienced operations support professional to coordinate international shipments. You will manage import files, review documentation for accuracy, and upload into CargoWise and eDocs. The role requires timely customs submissions, daily shipment tracking, and proactive communication with customers and agents.

A strong attention to detail and English communication are essential. Hybrid work model and a premium healthcare plan are offered.