Global Client Experience & Enablement Specialist

Flipp; Colombia; Sur place; COP 20 000 000 - 32 000 000; Plein temps

Résumé du poste

Flipp is seeking a Client Experience & Enablement Specialist to manage complex enterprise portfolios and accelerate onboarding for a growing base of retailers across regions. The role emphasizes consultative client engagement, technical deployment, and proactive optimization to safeguard revenue engines and drive product monetization.

Based in Colombia, you will collaborate with Sales, Engineering, and Onboarding teams to deliver fast, high-quality outcomes and create value for top accounts

Qualifications

• 1–3 years of experience coordinating projects.
• 1–3 years of experience working with clients/customer service and building relationships.
• Experience in consultative account management or client-facing roles.

Responsabilités

• Lead/manage client onboarding and enablement activities for enterprise and mid-market accounts.
• Coordinate internal resources to ensure successful delivery and adoption of product features.
• Monitor client health and drive monetization opportunities with Sales and product teams.
• Act as technical liaison for complex client initiatives and provide feedback for product improvements.

Description du poste

Flipp is seeking a Client Experience & Enablement Specialist to manage complex enterprise portfolios and accelerate onboarding for a growing base of retailers across regions. The role emphasizes consultative client engagement, technical deployment, and proactive optimization to safeguard revenue engines and drive product monetization.

Based in Colombia, you will collaborate with Sales, Engineering, and Onboarding teams to deliver fast, high-quality outcomes and create value for top accounts