Fulfillment Coordinator

Pyramid Consulting, Inc; Bogotá; On-site; COP 30,000,000 - 40,000,000; Full time

Job summary

A leading consulting firm seeks a Senior Talent Acquisition Specialist in Bogotá, Colombia. This role involves overseeing and coordinating the order fulfilment process, ensuring accuracy and efficiency in logistics operations. Candidates should have a Bachelor's degree in Supply Chain Management or a related field along with 1–3 years of relevant experience. Strong organizational skills, excellent communication, and a customer-focused mindset are essential. This full-time position also requires occasional evening or weekend hours during peak periods.

Qualifications

• 1–3 years of experience in order fulfilment or logistics.
• Ability to handle multiple priorities in a fast-paced environment.
• Attention to detail and commitment to accuracy.

Responsibilities

• Coordinate daily order fulfilment activities for accuracy.
• Liaise with warehouse teams on picking, packing, and dispatching.
• Track and resolve order discrepancies and delays.

Skills

Strong organizational skills

Excellent communication

Problem-solving abilities

Customer-focused mindset

Process-oriented thinking

Teamwork

Adaptability and resilience

Education

Bachelor’s degree in Supply Chain Management or related field

Tools

Microsoft Office Suite

ERP or WMS systems

Job description

Senior Talent Acquisition Specialist at Pyramid Consulting

Job Summary

The Fulfilment Coordinator is responsible for overseeing and coordinating the daily order fulfilment process to ensure that all customer orders are processed, packed, and shipped accurately and on time. This role serves as a key link between warehouse operations, customer service, and logistics to maintain smooth and efficient order flow.

Key Responsibilities

• Coordinate and monitor daily order fulfilment activities to ensure accuracy, timeliness, and efficiency.
• Review and process customer orders, ensuring data accuracy and inventory availability.
• Liaise with warehouse teams to prioritize and schedule picking, packing, and dispatching of orders.
• Communicate with shipping carriers and manage logistics to ensure timely delivery.
• Track and resolve order discrepancies, delays, or issues with inventory or shipment.
• Maintain accurate records of inventory movements, shipments, and returns.
• Collaborate with customer service to provide order status updates and resolve fulfilment-related inquiries.
• Support the implementation of process improvements to enhance operational efficiency.
• Prepare daily, weekly, and monthly fulfilment and inventory reports.
• Ensure compliance with company policies, health and safety standards, and quality control procedures.

Qualifications & Skills

• Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field (preferred).
• 1–3 years of experience in order fulfilment, logistics coordination, or warehouse operations.
• Strong organizational and time management skills with the ability to handle multiple priorities.
• Excellent communication and problem-solving abilities.
• Proficiency in Microsoft Office Suite (Excel, Outlook) and familiarity with ERP or WMS systems.
• Attention to detail and a commitment to accuracy and efficiency.
• Ability to work collaboratively in a fast-paced environment.
• Customer-focused mindset
• Process-oriented and analytical thinking
• Teamwork and collaboration
• Adaptability and resilience

Working Conditions

• Primarily office-based with regular time spent in the warehouse or fulfilment center.
• May require occasional weekend or evening hours during peak seasons.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting