Field Service Engineer

BlackBerry Inc.; Puerto Bogotá; Hybrid; COP 66,960,000 - 111,600,000; Full time

Job summary

ABB in Colombia seeks an entry-level Field Service Engineer to perform on-site and remote service tasks for instrumentation and analytics products. You will prepare material lists, ensure availability of parts, and document installations with customer sign-off.

Hybrid work model and travel within Colombia required. The ideal candidate has a Bachelor's degree in Chemistry or related engineering, at least 2 years of field service or technical support experience, strong problem-solving and

Qualifications

• Bachelor's degree in Chemistry, Electrical Engineering, or Electronics Engineering.
• Minimum 2 years of field service, technical support, or instrumentation experience.
• Proficient in English (spoken and written).
• Availability to travel within Colombia.

Responsibilities

• Perform entry level field service tasks on instrumentation and analytics products, identifying technical issues and performing analysis.
• Prepare material lists for service activity and ensure materials and equipment are available and of appropriate quality.
• Execute work with a first-time-right approach and ensure timely delivery to quality standards.
• Prepare documents and customer reports related to instrumentation installations for customer sign-off.

Skills

English proficiency

Independent work

Problem solving

Communication

Travel availability

Education

Chemistry (Bachelor's)

Electrical Engineering (Bachelor's)

Electronics Engineering (Bachelor's)

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Service Manager__Your role and responsibilitiesIn this role, you will have the opportunity to execute service work of low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will deliver quality service to satisfy customers. You will also showcase your expertise by displaying clear understanding of sense of urgency and care in your own area of responsibility.The work model for the role is: HybridThis role is contributing to the AUMA Business Unit in Colombia. Main stakeholders are field customers, technical support teams, and regional management.You will be mainly accountable for:· Performing entry level field service tasks on instrumentation and analytics products, identifying technical issues, and performing analysis through remote or on-site activity· Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for instrumentation and analytics systems· Executing work on a first-time right approach with customers, and ensuring the job is done on time and to quality standards· Preparing all documents and customer reports related to instrumentation and analytics installations to be signed by the customer representativeOur team dynamicsYou will join a dynamic and committed team, where you will be able to thrive and grow within the instrumentation and analytics sector.Qualifications for the role· Bachelor's degree in Chemistry, Electrical Engineering, or Electronics Engineering· Minimum 2 years of experience in field service, technical support, or instrumentation· Proficient in English (spoken and written)· Availability to travel within Colombia· Ability to work independently and under minimal supervision· Strong problem-solving and communication skillsBuilding a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.Ready to make an impact?Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.