Field Service Engineer

BlackBerry Inc.; Bogotá; On-site; COP 100,440,000 - 167,400,000; Full time

Job summary

ABB is seeking a Field Service Engineer for on-site work in Colombia, focusing on low to medium voltage drives and motors. You will perform field service tasks, plan activities, and ensure quality and safety per ABB standards.

The role requires a university degree in electrical/electronic/mechatronic engineering, 5+ years of field service experience, intermediate English, and 80% travel readiness. Proficiency in MS Office is essential.

Qualifications

• University degree in Electronic, Electrical, Mechatronic, Electromechanical Engineering or related field.
• At least 5 years of experience as a Field Service Engineer or Service Engineer.
• Strong knowledge and experience with low and/or medium voltage drives (mandatory).
• Low and medium voltage motors desirable.
• Intermediate level of English.
• Willingness to travel (80% of time).
• Proficiency in Microsoft Office tools (Excel, Word, Outlook, PowerPoint).

Responsibilities

• Perform field service work of low to medium complexity on electric motors and drives.
• Plan and execute work with a first-time-right approach with customers.
• Identify opportunities to improve customer operations and eliminate pain points.
• Prepare material lists and ensure availability of parts and equipment.
• Troubleshoot equipment/process failures and recommend corrective actions.

Skills

English proficiency

Travel willingness

Education

University degree in Electronic, Electrical, Mechatronic, Electromechanical Engineering or related field

Tools

Microsoft Office

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Service Team Leader__Your role and responsibilitiesIn this position, you will have the opportunity to carry out service work of low to medium complexity on electric motors and drives in accordance with work instructions and ABB’s standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work with a “first-time-right” approach with customers. You will also demonstrate your expertise by showing a clear understanding of urgency and ownership in your area of responsibility.The work model for this position is: onsiteThis role contributes to the Motion Service business area in the Colombian and Ecuadorian market.You will be mainly accountable for:Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.Qualifications for the roleUniversity degree in Electronic, Electrical, Mechatronic, Electromechanical Engineering or related field.At least 5 years of experience as a Field Service Engineer or Service Engineer.Strong knowledge and experience working with low and/or medium voltage drives (mandatory); low and medium voltage motors desirableIntermediate level of English.Willingness to travel (80% of time).Proficiency in Microsoft Office tools (e.g., Excel, Word, Outlook, PowerPoint).Passion for problem-solving and teamwork.Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.Ready to make an impact?Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.