Field Service Engineer

ABB; Bogotá; Hybrid; COP 150,000,000 - 210,000,000; Full time

Job summary

ABB in Colombia is seeking a skilled Field Service Engineer to perform entry to mid-level service on instrumentation and analytics products in a hybrid work model. You will support ABB’s customers with timely, accurate maintenance and clear communication, traveling within Colombia as required.

Join a team that values proactive problem solving, quality workmanship, and adherence to safety standards, contributing to delivering reliable instrumentation solutions and strong customer satisfaction

Qualifications

• Bachelor's degree in Chemistry
• Bachelor's degree in Electrical Engineering
• Bachelor's degree in Electronics Engineering

Responsibilities

• Performing entry level field service tasks on instrumentation and analytics products, identifying technical issues, and performing analysis through remote or on-site activity
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for instrumentation and analytics systems
• Executing work on a first-time right approach with customers, and ensuring the job is done on time and to quality standards
• Preparing all documents and customer reports related to instrumentation and analytics installations to be signed by the customer representative

Skills

Field service

English proficiency

Independent work

Problem solving

Communication

Education

Chemistry

Electrical/Electronics Engineering

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Manager

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Your Role And Responsibilities

In this role, you will have the opportunity to execute service work of low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will deliver quality service to satisfy customers. You will also showcase your expertise by displaying clear understanding of sense of urgency and care in your own area of responsibility.

The work model for the role is: Hybrid

This role is contributing to the AUMA Business Unit in Colombia. Main stakeholders are field customers, technical support teams, and regional management.

You will be mainly accountable for:

• Performing entry level field service tasks on instrumentation and analytics products, identifying technical issues, and performing analysis through remote or on-site activity
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for instrumentation and analytics systems
• Executing work on a first-time right approach with customers, and ensuring the job is done on time and to quality standards
• Preparing all documents and customer reports related to instrumentation and analytics installations to be signed by the customer representative

Our team dynamics

You will join a dynamic and committed team, where you will be able to thrive and grow within the instrumentation and analytics sector.

Qualifications For The Role

• Bachelor's degree in Chemistry, Electrical Engineering, or Electronics Engineering
• Minimum 2 years of experience in field service, technical support, or instrumentation
• Proficient in English (spoken and written)
• Availability to travel within Colombia
• Ability to work independently and under minimal supervision
• Strong problem-solving and communication skills

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.