Email Campaign Lead for Enterprise Loyalty (SFMC)

AgileEngine, LLC.; Sur; Hybrid; COP 194,194,000 - 258,925,000; Full time

Benefits offered by this job

Professional growth

Competitive USD-based pay

Exciting projects

Flextime: remote and office options

Job summary

AgileEngine is seeking a Campaign Manager to own the end-to-end delivery of email marketing campaigns for loyalty clients. You will gather requirements, coordinate with internal teams and external partners, and manage the marketing calendar to keep plans on track.

The role requires 2+ years of campaign management experience, Salesforce Marketing Cloud knowledge, and strong communication skills. Flexible remote/hybrid options and USD-based pay are offered.

Qualifications

• 2+ years in a campaign, account, or project management role.
• Knowledge of email marketing best practices, especially Salesforce Marketing Cloud (ExactTarget).
• Experience onboarding new clients.
• Strong Microsoft Office skills.
• Ability to manage multiple projects and client deadlines with minimal oversight.
• Strong written and verbal communication with an impeccable eye for detail.
• Ability to work directly in a client-facing role.
• Agency experience or corporate in-house agency experience.

Responsibilities

• Gather and document client campaign requirements, questioning and challenging as appropriate to ensure exact requirements are understood before build begins.
• Validate campaign briefs for completeness — confirming audience, content, offer, and timeline requirements are fully defined before work is handed to Development.
• Initiate and lead kick-off meetings with internal teams and external partners, documenting agreed-upon outputs and action items.
• Own the marketing calendar for assigned clients — tracking milestones, flagging risks, and ensuring plans stay current throughout the campaign lifecycle.
• Serve as the primary point of contact for client communications related to campaign status, delivery, and escalations.
• Responsible for day-to-day operational processes including campaign set-up, trafficking, troubleshooting, QA coordination, and campaign optimization.
• Manage, create, and coordinate campaign deployment including subscriber data, audience segmentation, email scheduling, and sending on behalf of loyalty clients.
• Submit and track campaigns in Workfront/Jira; maintain documentation standards across all assigned work.
• Support A/B and multivariate (MVT) test planning by ensuring test structures are defined, documented, and executable.
• Identify process inefficiencies and ways to improve operational workflow.
• Develop robust campaign and process documentation, including client-specific work instructions.
• Escalate risks, blockers, and quality concerns proactively to avoid missed SLAs.
• At the end of the first year, success means: campaigns execute accurately and on schedule, the marketing calendar is maintained without prompting, and client communication is proactive and reliable.

Skills

Campaign management

Salesforce Marketing Cloud

Client-facing

Prioritization

Communication

Agency experience

Tools

Microsoft Office

Job description

AgileEngine is seeking a Campaign Manager to own the end-to-end delivery of email marketing campaigns for loyalty clients. You will gather requirements, coordinate with internal teams and external partners, and manage the marketing calendar to keep plans on track.

The role requires 2+ years of campaign management experience, Salesforce Marketing Cloud knowledge, and strong communication skills. Flexible remote/hybrid options and USD-based pay are offered.