Campaign Manager ID93310

AgileEngine, LLC.; Metropolitana; Remote; COP 194,194,000 - 307,473,000; Full time

Benefits offered by this job

Professional growth

Competitive compensation: USD-based

Exciting projects

Flextime: remote and office options

Job summary

AgileEngine in Colombia is seeking a Campaign Manager to own end-to-end delivery of email marketing campaigns for enterprise loyalty clients. You will gather requirements, coordinate internal teams and external partners, and manage the marketing calendar to ensure on-time launches.

This role emphasizes client-facing communication, adherence to best practices in Salesforce Marketing Cloud, and collaboration across operations to optimize campaigns.

Qualifications

• 2+ years in campaign management, account management, or project management.
• Knowledge of email marketing best practices, especially Salesforce Marketing Cloud.
• Experience with a new client implementation.
• Strong knowledge of Microsoft Office.
• Ability to organize and prioritize multiple projects with minimal oversight.
• Excellent written and verbal communication and attention to detail.
• Ability to work directly in a client-facing role.
• Agency experience or corporate in-house agency experience.

Responsibilities

• Gather and document client campaign requirements and confirm exact needs before build.
• Validate briefs for completeness—audience, content, offer, and timeline.
• Lead kickoff meetings with internal teams and external partners.
• Own the marketing calendar for assigned clients and track milestones.
• Serve as the primary contact for client communications on status and escalations.
• Handle day-to-day campaign setup, trafficking, QA, and optimization.
• Manage deployment including data, segmentation, scheduling, and sending.
• Submit and track campaigns in Workfront/Jira; maintain documentation.
• Support test planning (A/B and multivariate) and ensure test execution.
• Identify inefficiencies and improve operational workflows.
• Develop campaign and process documentation and client-specific work instructions.
• Escalate risks and blockers to avoid missed SLAs.
• At year end, campaigns run on schedule and client communication is proactive.

Skills

Campaign Management

Project Management

Client-facing

Communication

Organization

Tools

Salesforce Marketing Cloud

Workfront

Jira

Microsoft Office

SQL basics

Job description

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Campaign Manager to own the end-to-end delivery of email marketing campaigns for enterprise loyalty clients.

MUST HAVES

• 2+ years of experience in a campaign management, account management, or project management role.
• Knowledge of email marketing best practices, specifically Salesforce Marketing Cloud (formerly ExactTarget) required.
• Experience with a new client implementation.
• Strong knowledge of Microsoft Office.
• Ability to organize and prioritize multiple projects and client deadlines with minimal oversight.
• Strong written, verbal communication, and problem-solving skills with an impeccable eye for detail.
• Ability to work directly in a client-facing role.
• Agency experience or corporate in-house agency experience.

NICE TO HAVES

• Experience in SendGrid, Mailchimp, Alterian, Salesforce, Braze, Iterable, or other ESPs.
• Six Sigma, Lean, or other process framework.
• Experience working in workflow management tools such as Workfront or Jira.
• Knowledge of email template development and journey orchestration fundamentals preferred.
• Knowledge of SQL fundamentals or other database technologies preferred.

WHAT YOU WILL DO

• Gather and document client campaign requirements, questioning and challenging as appropriate to ensure exact requirements are understood before build begins.
• Validate campaign briefs for completeness — confirming audience, content, offer, and timeline requirements are fully defined before work is handed to Development.
• Initiate and lead kick-off meetings with internal teams and external partners, documenting agreed-upon outputs and action items.
• Own the marketing calendar for assigned clients — tracking milestones, flagging risks, and ensuring plans stay current throughout the campaign lifecycle.
• Serve as the primary point of contact for client communications related to campaign status, delivery, and escalations.
• Responsible for day-to-day operational processes including campaign set-up, trafficking, troubleshooting, QA coordination, and campaign optimization.
• Manage, create, and coordinate campaign deployment including subscriber data, audience segmentation, email scheduling, and sending on behalf of loyalty clients.
• Submit and track campaigns in Workfront/Jira; maintain documentation standards across all assigned work.
• Support A/B and multivariate (MVT) test planning by ensuring test structures are defined, documented, and executable.
• Identify process inefficiencies and ways to improve operational workflow.
• Develop robust campaign and process documentation, including client-specific work instructions.
• Escalate risks, blockers, and quality concerns proactively to avoid missed SLAs.
• At the end of the first year, success means: campaigns execute accurately and on schedule, the marketing calendar is maintained without prompting, and client communication is proactive and reliable.

PERKS AND BENEFITS

• Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
• Exciting projects: Modern solutions with Fortune 500 and top product companies.
• Flextime: Flexible schedule with remote and office options.