Customer Service Representative Trilingual (Portuguese) - Cali South

TaskUs; Sur; Hybrid; COP 33,480,000 - 61,380,000; Full time

Benefits offered by this job

Medical insurance

Scholarship support

Paid time off - 9 days

Vacation days - 12

Employee savings

Wellness programs

Growth opportunities

42h/week

Food vouchers

Onsite gym

Cafeteria discounts

Job summary

TaskUs is seeking a Sales Agent focused on Internet products to engage customers through inbound and outbound interactions, guiding them through options and closing sales. You’ll respond across voice, email and chat, delivering a seamless customer experience to help meet targets.

The role emphasizes problem-solving, multilingual communication in English, Spanish, and Portuguese (minimum B2 level), and the ability to adapt to shifting schedules while maintaining attention to detail.

Qualifications

• Fluent in English, Spanish and Portuguese at least B2 level.
• Strong communication skills, both written and spoken.

Responsibilities

• Engage with customers via inbound and outbound interactions.
• Guide customers through product options and close sales.
• Provide accurate responses across voice, email and chat channels.

Skills

Multilingual: EN, ES, PT

Sales-oriented

Excellent communication

Problem solving

Flexible schedule

Job description

We are looking for a #RidiculouslyGood Teammate! Could that be you? So what does a Teammate really do? Think of yourself as the backbone of the company-not just anyone can do this role! We make sure we get the best of the best. After all, we are a ridiculously good company with top-notch people.

As a Sales Agent focused on Internet products, you will engage with customers through inbound and outbound interactions, guiding them through product options, identifying their needs, and closing sales. You will provide accurate and timely responses across voice, email, and chat channels, ensuring a seamless and positive customer experience. Your goal? Deliver excellent service while driving results and meeting sales targets.

Maybe you're wondering: what are we looking for in a Teammate?

• An Incredible Human: someone with strong problem-solving and critical thinking skills, focused on understanding customer needs and delivering effective solutions.
• Eloquent and #RidiculouslyIntelligent: a Teammate with strong verbal and written communication skills in English, Spanish, and Portuguese (minimum B2 level), confident in building rapport and closing sales.
• Sales-Driven: motivated by targets, results, and delivering value to customers through the right products.
• Flexible Teammate: willing to work on shifting schedules and capable of multitasking while maintaining high attention to detail.
• Ready for Training: at TaskUs, we believe in Continuous Self-Improvement. Teammates should be eager to learn, grow, and make the most out of training opportunities- it's worth it, we promise!

What do we offer?

• Private medical insurance for you and your family, plus Dental & Vision
• Monthly scholarship support for your children's education
• 9 self-managed paid time off days
• 12 self-managed vacation days
• Employee savings program
• Wellness & Resiliency programs
• Growth opportunities
• 42 hours per week, with 2 consecutive days off
• Food vouchers
• Onsite gym
• Cafeteria discounts
• And more...