Customer Service and tech support Representative

Foundever®; Bogotá ciudad; Presencial; COP 28.458.000 - 31.806.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

On-site benefits

Professional corporate environment

Growth and development opportunities

42-hour workweek

Descripción de la vacante

Foundever is seeking a Customer Service and Tech Support Agent in Bogotá for an on-site role. You will handle customer calls with a focus on friendly, accurate support and quick issue resolution.

This position offers a 42-hour workweek in a professional corporate environment with growth opportunities. Prior contact center/BPO experience is preferred and strong English/Spanish communication is valued.

Formación

• Strong customer service orientation.
• Excellent communication skills in English/Spanish.
• Experience in a contact center/BPO environment preferred.

Responsabilidades

• Handle customer calls and provide basic technical support.
• Resolve issues with a focus on first-contact resolution.
• Maintain accurate records of interactions and outcomes.

Conocimientos

Customer service

Communication skills

Positive attitude

Contact center/BPO experience

Descripción del empleo

JOB OPPORTUNITY | CUSTOMER SERVICE AND TECH SUPPORT AGENT

Are you passionate about customer service and tech support? .Are you looking for an opportunity to grow within a professional corporate environment?

We are currently looking for Customer Service and Tech Support Representatives to join our team on a 100% on-site basis.

• Location: Calle 165 #45/46 toberin
• Workweek: 42 Hours per week
• Salary: COP $2,550,000 + transportation allowance
• Work mode: On-site
• Service: Calls

Benefits

• On-site benefits
• Professional corporate environment
• Growth and development opportunities
• 42-hour workweek

We are looking for candidates with:

• Strong customer service orientation
• Excellent communication skills
• Positive attitude and willingness to learn
• Customer service experience, preferably in a contact center/BPO environment