Collections & Billing Coordinator

TransPerfect; Medellín; In loco; COP 57.982.000 - 83.752.000; Tempo pieno

Descrizione del lavoro

TransPerfect is seeking a detail-oriented Collections Admin Assistant to support the Billing and Collections function. You will monitor receivables, ensure billing accuracy, and coordinate with clients and internal teams to strengthen relationships in Medellín.

The role partners with Collections Specialists, Sales Representatives, and Accounts Receivable to drive timely payments, reduce DSO, respond to routine client requests, and help improve billing processes through data-driven insights.

Competenze

• Bachelor's degree or equivalent in credit control, debt management, or related field.
• Excellent written and spoken English communication skills.
• Experience in administration, accounting, customer support, or collections is a plus.
• 1–2 years in a professional setting.
• Proficiency in Microsoft Office and related software.
• Ability to build positive relationships with various stakeholders.

Mansioni

• Assist in contacting clients regarding overdue receivables via email and telephone, including payment follow-ups and documenting communications.
• Support the development and maintenance of professional relationships with clients, Sales Representatives, and Accounts Receivable.
• Help ensure correct billing processes for assigned accounts, coordinating with Sales and internal teams.
• Support the collections team in reducing DSO and maintaining positive client relationships.
• Monitor receivables daily and assist in preparing monthly, quarterly, and year-end collections reports.
• Respond to routine client requests such as W-9 forms, vendor setup documents, bank details, and executed agreements.
• Communicate client feedback, collection trends, and partner concerns to management and suggest process improvements.
• Perform additional administrative and operational tasks related to billing and collections as assigned.

Conoscenze

English proficiency

Communication

Client relationship skills

Customer service

Formazione

Bachelor's Degree

Strumenti

Microsoft Office

Tableau

Power BI

SAP

Ariba

Tungsten

Coupa

Legal Tracker

Descrizione del lavoro

TransPerfect is seeking a detail-oriented Collections Admin Assistant to support the Billing and Collections function. You will monitor receivables, ensure billing accuracy, and coordinate with clients and internal teams to strengthen relationships in Medellín.

The role partners with Collections Specialists, Sales Representatives, and Accounts Receivable to drive timely payments, reduce DSO, respond to routine client requests, and help improve billing processes through data-driven insights.