COBRA Benefits Analyst — Enrolments, Compliance & Reporting

Arthur J. Gallagher & Co. (AJG); Bogotá ciudad; On-site; COP 25,000,000 - 40,000,000; Full time

Job summary

Arthur J. Gallagher & Co. (AJG) seeks a COBRA administration support specialist to process enrollments, terminations, payments, and inquiries.

You will generate and review reports, maintain trackers, and assist with open enrolment while upholding confidentiality and accuracy. Applicants should have 4–5 years of related experience, advanced English, strong data entry skills, and a service-oriented mindset. This role emphasizes attention to detail and collaboration across teams in a professional

Qualifications

• Minimum high school diploma or equivalent.
• 4–5 years of related experience.
• Advanced English level.
• Customer service experience.
• Experience handling confidential information.
• Accurate data entry and record-keeping.
• Clear email communications and updates.
• Ability to multitask, prioritize, and meet deadlines.

Responsibilities

• Process COBRA enrollments and terminations, payments, and inquiries by email.
• Create, check, and share reports; keep trackers and records up to date.
• Collaborate with colleagues to resolve issues while ensuring confidentiality and compliance.

Skills

Data entry

Email writing

Customer service

Time management

MS Office

Confidentiality

English (Advanced)

Teamwork

Prioritization

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Arthur J. Gallagher & Co. (AJG) seeks a COBRA administration support specialist to process enrollments, terminations, payments, and inquiries.

You will generate and review reports, maintain trackers, and assist with open enrolment while upholding confidentiality and accuracy. Applicants should have 4–5 years of related experience, advanced English, strong data entry skills, and a service-oriented mindset. This role emphasizes attention to detail and collaboration across teams in a professional