Client Relationship Specialist (Contract)

INFUSE; Bogotá; Presencial; COP 30.000.000 - 48.000.000; Jornada completa

Descripción de la vacante

INFUSE is seeking a Client Relationship Specialist to join our team on a contracted basis. You will nurture strong client relationships, ensure delivery of solutions, and communicate progress to stakeholders across internal teams.

You’ll collaborate with sales to identify opportunities within the territory, handle client requests and escalations, and support administrative tasks to keep projects on track. This role offers growth and variety in a dynamic environment.

Formación

• Proven track record of managing client relationships in hospitality, client success, or sales.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks with attention to detail in a fast-paced environment.
• Empathetic understanding of client needs with proactive solutions.

Responsabilidades

• Build and maintain strong, long‑lasting client relationships
• Ensure the timely and successful delivery of our solutions according to client needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
• Assist with challenging client requests or issue escalations as needed
• Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.

Conocimientos

Client relationships

Communication skills

Multitasking

Empathy

Problem solving

Descripción del empleo

Client Relationship Specialist (Contract)

INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.

Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we’re seeking a passionate Client Relationship Specialist to join our team, where your efforts directly contribute to our clients’ satisfaction and our company’s success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You’ll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients’ businesses. This role is designed for someone who thrives in dynamic environments and can seamlessly transition between tasks to support both internal teams and client needs.

Key Responsibilities

• Build and maintain strong, long‑lasting client relationships
• Ensure the timely and successful delivery of our solutions according to client needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
• Assist with challenging client requests or issue escalations as needed
• Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.

Qualifications

• Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
• Strong communication and interpersonal skills
• Can handle various tasks with attention to detail, managing priorities effectively in a fast‑paced environment
• Empathetic understanding of client needs and the ability to address them effectively
• Ability to address challenges and proactively offer solutions

If you’re passionate about building meaningful relationships and delivering top‑notch client experiences, we’d love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don’t miss your chance to be part of a team that genuinely enjoys making a difference.

We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.