Booking Support Specialist — Flexible Scheduling & Growth

INGEPSY; Medellín; A distancia; COP 16.740.000 - 25.668.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible Scheduling

Training Available

Ongoing Support

Professional Development

Customer-Focused Role

Descripción de la vacante

INGEPSY in Medellín is seeking a detail-oriented Booking Support Coordinator to assist customers with researching, reviewing, and coordinating booking requests. The role suits someone who is service-minded, organized, and comfortable using online booking systems to manage inquiries, collect preferences, research options, and explain information clearly.

You will maintain complete records, provide confirmations and updates, follow up on pending requests, and communicate with service providers.

Formación

• Excellent attention to detail.
• Clear communication.
• Good research abilities.
• Strong organizational skills.
• Basic computer proficiency.
• Ability to learn booking platforms.
• Consistent follow-up.
• Professional and dependable.
• Previous booking experience is helpful but not required.

Responsabilidades

• Respond to booking inquiries.
• Collect customer preferences and details.
• Research available options.
• Explain booking information clearly.
• Review entries for accuracy.
• Provide confirmations and updates.
• Assist with requested changes.
• Communicate with service providers.
• Maintain complete records.
• Follow up on pending requests.

Conocimientos

Attention to detail

Clear communication

Research abilities

Organizational skills

Computer proficiency

Learning booking platforms

Follow-up

Professional and dependable

Booking experience helpful

Descripción del empleo

INGEPSY in Medellín is seeking a detail-oriented Booking Support Coordinator to assist customers with researching, reviewing, and coordinating booking requests. The role suits someone who is service-minded, organized, and comfortable using online booking systems to manage inquiries, collect preferences, research options, and explain information clearly.

You will maintain complete records, provide confirmations and updates, follow up on pending requests, and communicate with service providers.