Remote Bilingual Medical Front Desk & Insurance Verification

SnappyCX; Bogotá; Presencial; COP 103.700.823 - 168.513.837; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Supportive team

Career growth in U.S. healthcare

Descripción de la vacante

SnappyCX is seeking a detail-oriented Medical Receptionist to support U.S. healthcare practices from a remote/home office in Colombia. You will verify benefits, explain coverage, and coordinate front-desk tasks with a focus on accurate billing and patient communication.

The role requires 1–2 years in a U.S. doctor’s office environment, strong English skills, and experience with EHR/EMR systems; prior familiarity with Comprise Health is a plus, with training provided.

Formación

• 1–2 years of experience with a U.S. doctor’s office, physical therapy clinic, or chiropractic facility.
• Deep knowledge of U.S. medical insurance terminology and workflows (deductibles, copays, coinsurance, out-of-pocket limits, prior authorizations).
• Direct experience handling Medicare, Workers’ Compensation, and No-Fault/MVA cases.
• Experience with EHR/EMR platforms; Comprise Health familiarity preferred but learning is expected.
• Excellent English communication, written and verbal, with a warm, professional tone.
• Meticulous data entry and patient record-keeping to minimize billing and scheduling errors.

Responsabilidades

• Verify eligibility and benefits prior to appointments and explain coverage to patients.
• Submit and confirm prior authorizations to prevent denials.
• Process specialty claims (Medicare, WC, No-Fault/MVA).
• Schedule appointments and manage the clinic calendar.
• Update and maintain patient records in the EHR; coordinate billing with clinical team.

Conocimientos

US healthcare experience

Insurance expertise

Specialty case knowledge

EHR familiarity

Communication skills

Attention to detail

Herramientas

Comprise Health

Descripción del empleo

SnappyCX is seeking a detail-oriented Medical Receptionist to support U.S. healthcare practices from a remote/home office in Colombia. You will verify benefits, explain coverage, and coordinate front-desk tasks with a focus on accurate billing and patient communication.

The role requires 1–2 years in a U.S. doctor’s office environment, strong English skills, and experience with EHR/EMR systems; prior familiarity with Comprise Health is a plus, with training provided.