Bilingual Medical Receptionist - Insurance & Front Desk

SnappyCX, Inc.; Bogotá; Híbrido; COP 70.818.660 - 97.375.658; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly/bi-weekly payouts

Growth in U.S. healthcare admin

Supportive team environment

Stable full-time hours

Descripción de la vacante

SnappyCX, Inc. is seeking a detail-oriented Medical Receptionist (Insurance Verification & Front Desk Virtual Assistant) to support a U.S.-based healthcare practice.

The role focuses on verifying benefits, interpreting coverage, obtaining authorizations, and clearly explaining financial responsibilities to patients, while coordinating scheduling and medical records. The ideal candidate has 1–2 years of U.S.

Formación

• 1–2 years of U.S. healthcare office experience.
• Deep knowledge of U.S. medical insurance terminology (deductibles, copays, coinsurance, out-of-pocket limits).
• Experience with Medicare, Workers' Compensation, and No-Fault/MVA cases.
• Experience with EHR/EMR platforms; Comprise Health preferred but willingness to learn is required.
• Excellent English communication (written and spoken) with a warm, professional tone.
• Strong data entry accuracy to minimize billing and scheduling errors.

Responsabilidades

• Verify patient insurance eligibility and benefits prior to appointments.
• Explain coverage terms clearly to patients.
• Submit and confirm prior authorizations to prevent denials.
• Process specialty claims (Medicare, WC, No-Fault/MVA).
• Schedule appointments and manage the clinic calendar.
• Maintain accurate patient records in the EHR/EMR system.
• Coordinate billing with the clinical team to ensure smooth workflows.

Conocimientos

English communication

Attention to detail

Team collaboration

Front desk experience

EHR/EMR familiarity

Herramientas

Comprise Health

EHR/EMR systems

Descripción del empleo

SnappyCX, Inc. is seeking a detail-oriented Medical Receptionist (Insurance Verification & Front Desk Virtual Assistant) to support a U.S.-based healthcare practice.

The role focuses on verifying benefits, interpreting coverage, obtaining authorizations, and clearly explaining financial responsibilities to patients, while coordinating scheduling and medical records. The ideal candidate has 1–2 years of U.S.