Bilingual Medical Front Desk Receptionist

Staffing For Doctors; Colombia; On-site; COP 30,890,201 - 36,038,567; Full time

Job summary

A healthcare staffing company based in Colombia is seeking a Bilingual Medical Front Desk Receptionist to join their team. This full-time position requires managing phone calls, scheduling patient appointments, and verifying insurance details in a fast-paced clinical environment. Candidates should have at least one year of experience in a medical front desk role and proficiency with ModMed software is non-negotiable. The role offers a pay rate of $6-$7 per hour with office hours from 8 AM to 5 PM.

Qualifications

• Minimum of one year of experience in a USA medical front desk or patient scheduling role.
• Prior experience in a dermatology or plastic surgery practice is mandatory.

Responsibilities

• Answer and manage inbound and outbound phone calls professionally.
• Schedule, reschedule, and confirm patient appointments.
• Perform insurance verification and eligibility checks.

Skills

Proficiency with ModMed (Modernizing Medicine)

Organizational skills

Time management

Multitasking

Tools

ModMed (Modernizing Medicine)

Job description

Bilingual Medical Front Desk Receptionist

We are seeking a detail-oriented and professional Medical Front Desk Receptionist to join our healthcare team. This role is responsible for managing inbound and outbound calls, scheduling patients, verifying insurance information, and ensuring a smooth front-office experience for patients and staff.

Key Responsibilities

• Answer and manage inbound and outbound phone calls in a professional and courteous manner.
• Schedule, reschedule, and confirm patient appointments.
• Perform insurance verification and eligibility checks prior to patient visits.
• Accurately enter and update patient information in the electronic medical records system.
• Utilize ModMed (Modernizing Medicine) software for scheduling and documentation.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Assist with other front-office duties as needed.

Requirements

• A minimum of one year of experience in a USA medical front desk or patient scheduling role is required.
• Proficiency with ModMed (Modernizing Medicine) is required and non-negotiable.
• Prior experience in a dermatology or plastic surgery practice is mandatory.
• Strong organizational skills with excellent time‑management abilities.
• Ability to effectively multitask in a fast-paced clinical environment.

Please note that this is a full-time contractor position (40 hours per week) with a pay rate of $6 - $7 per hour. The schedule is Monday through Friday, from 8 AM to 5 PM EST.

Seniority level

Entry level

Employment type

Full-time

Job function

Administrative

Industries: IT Services and IT Consulting

Bogota, D.C., Capital District, Colombia 2 days ago