Bilingüal Inside Sales Agent

Sight Talents; Medellín; On-site; COP 45,000,000 - 75,000,000; Full time

Job summary

Sight Talents is seeking a proactive Inside Sales Agent in Medellín who excels at engaging customers in English and identifying sales opportunities. The role focuses on executing regional sales strategies, maintaining CRM records, and collaborating with teams to ensure timely deliveries and customer satisfaction.

Ideal candidates have at least 1.5 years in bilingual roles, strong communication skills, and a customer-first mindset.

Qualifications

• Fluent English with clear communication and minimal accent.
• Experience in bilingual customer-facing roles preferred.
• Background in customer service or sales.
• Cross-selling experience is a plus but not required.

Responsibilities

• Execute and monitor the regional sales strategy.
• Contact customers, present products and pricing, identify opportunities.
• Maintain accurate customer interactions and sales records in Salesforce.
• Follow up on customer orders and accounts using SAP and Salesforce.
• Build relationships with existing customers and promote new products.
• Handle customer inquiries and complaints with effective solutions.
• Coordinate with transportation and collections teams regarding deliveries.
• Monitor sales performance and prepare reports for management.
• Support and guide Senior Inside Sales team members in developing their sales skills.

Skills

Fluent English

Inside Sales

Customer Engagement

Sales Experience

Proactive

Tools

Salesforce

SAP

Job description

We are looking for a proactive and customer-oriented Inside Sales Agent with excellent English communication skills to join our team in Medellín.

The ideal candidate will have a strong customer engagement mindset, confidence in client-facing interactions, and the ability to identify sales opportunities and build long-term customer relationships.

• Execute and monitor the regional sales strategy.
• Contact customers, present products and pricing, and identify new sales opportunities.
• Maintain accurate customer interactions and sales records in Salesforce.
• Follow up on customer orders and accounts using SAP and Salesforce.
• Build relationships with existing customers and promote new products.
• Handle customer inquiries and complaints, providing effective solutions.
• Coordinate with transportation and collections teams regarding deliveries and overdue accounts.
• Monitor sales performance and prepare reports for management.
• Support and guide Senior Inside Sales team members in developing their sales skills.
• At least 1.5 years of experience in a bilingual role.
• C1 English proficiency, with fluent communication and minimal accent.
• Previous experience in Customer Service or Sales.
• Cross-selling or sales experience is preferred, but not mandatory.
• Excellent customer engagement and communication skills.
• Comfortable interacting directly with customers.
• Tech-savvy, proactive, and adaptable.
• Stable work history — frequent job changes will not be considered.
• Availability required between 7:00 AM and 7:00 PM (Colombia time).
• 42 hours per week, Monday through Sunday.
• During training and probation: Saturdays off.
• After training and probation: rotating Friday schedule, with three consecutive Fridays off and one Friday worked.

Interested candidates must submit:

• Updated CV in English.
• A short video presentation in English, introducing themselves and highlighting their relevant experience, communication skills, and motivation for the role.