We are CarbonBetter, a U.S.-based company in the energy and sustainability sector. We provide electricity and natural gas services to residential and small business customers in the United States, and we are growing our sales team in Medellín. We are looking for candidates with advanced English skills, a sales-oriented mindset, and strong communication abilities who are seeking stability, professional growth, and a competitive income structure.
Role Responsibilities
- Make outbound calls to assigned customers (leads provided).
- Clearly explain our energy services.
- Execute retention and sales processes following an established script.
- Accurately document each interaction in the system.
- Follow up on cases until completion.
- Offer additional services when applicable.
- Participate in team meetings and training sessions.
- Work collaboratively with teammates and leadership.
Job Conditions
- Work modality: On-site ? Medellín
- Schedule: Full-time, Monday to Friday, 9:00 AM - 6:00 PM (10:00 AM - 7:00 PM during Daylight Saving Time)
- Contract: Indefinite-term contract
- Base salary: COP $3,550,000
- Commissions: Yes (uncapped, based on performance)
Requirements
- Advanced English (able to hold conversations with native speakers).
- Minimum of 1 year of experience in sales, call center, telemarketing, or customer service.
- Strong communication and listening skills.
- Ability to follow sales processes and scripts.
- Basic knowledge of digital tools and dialing systems.
- Proactive, responsible, and results-oriented attitude.
- Ability to learn quickly and adapt to new processes.
What Are We Looking For?
- Desire to learn and continuously improve performance.
- Commitment to work and teamwork.
- Positive energy, patience, and a commercial mindset.
- Openness to feedback and professional growth.
Success Indicators
- Achievement of sales and retention targets.
- Complete follow-up of assigned leads.
- High-quality customer interactions and accurate documentation.
- Consistency, punctuality, and a positive attitude.
What Do We Offer?
- Stable company with U.S.-based clients.
- Structured processes and training.
- Competitive base salary + commissions.
- Professional growth and career development.
- Professional and collaborative work environment.