Bilingual Customer Support – Spanish/English (Barranquilla)

Foundever; Perímetro Urbano Barranquilla; On-site; COP 20,088,000 - 33,480,000; Full time

Benefits offered by this job

Monthly Food Allowance

Medical Appointment Service

Tenure Bonus

Paid Days Off

Job summary

Foundever is seeking a bilingual (Spanish and English) customer support representative in Barranquilla to deliver world-class service and build customer satisfaction. The role requires on-site work and eligibility to work in Colombia, with emphasis on clear communication and empathetic service.

Candidates should be comfortable with basic PC use and multitasking, and able to complete training and quality requirements to ensure top-tier support for clients.

Qualifications

• At least 18 years old.
• High School Diploma.
• Be located in Barranquilla or nearby.
• Be able to work on-site.
• Colombian Citizenship or work permit.

Responsibilities

• Answer Incoming Calls to customer service lines.
• Provide a high level of professional and competent service assistance.
• Successfully complete and approve training and quality requirements.

Skills

Communication Skills

Customer Service Skills

Technical Skills

Education

High School Diploma

Job description

Foundever is seeking a bilingual (Spanish and English) customer support representative in Barranquilla to deliver world-class service and build customer satisfaction. The role requires on-site work and eligibility to work in Colombia, with emphasis on clear communication and empathetic service.

Candidates should be comfortable with basic PC use and multitasking, and able to complete training and quality requirements to ensure top-tier support for clients.