Bilingual Banking & Card Support Specialist

UNAVAILABLE; Bogotá; On-site; COP 23,510,000 - 28,161,000; Full time

Benefits offered by this job

Gaming Arena

Employee fund benefits

Performance-based bonus

Job summary

UNAVAILABLE in Bogota, Connecta Av.26 is seeking a Bilingual Customer Expert to join our team. You will respond to inquiries and provide banking and card support, delivering clear guidance and solutions to customers in a fast-paced environment.

This role features a 42-hour work week with afternoon shifts, a monthly base salary of 2,315,000 COP, and a performance bonus up to 37%. We offer an indefinite contract and a range of benefits including a gaming arena and employee fund.

Qualifications

• Customer-focused professional with a service mindset.
• Ability to explain information clearly and confidently.
• Proactive problem solver with calm demeanor across scenarios.

Responsibilities

• Provide banking and credit/debit card support by addressing inquiries.
• Offer clear, friendly guidance and effective solutions across service scenarios.
• Understand customer needs and ensure a positive interaction in every contact.

Skills

Customer-focused

Clear communication

Problem solving

Team player

Bilingual English (B2)

Job description

UNAVAILABLE in Bogota, Connecta Av.26 is seeking a Bilingual Customer Expert to join our team. You will respond to inquiries and provide banking and card support, delivering clear guidance and solutions to customers in a fast-paced environment.

This role features a 42-hour work week with afternoon shifts, a monthly base salary of 2,315,000 COP, and a performance bonus up to 37%. We offer an indefinite contract and a range of benefits including a gaming arena and employee fund.