Benefits & Leave Experience Lead

Scotiabank; Bogotá ciudad; Presencial; COP 66.960.000 - 89.280.000; Jornada completa

Descripción de la vacante

ScotiaGBS in Bogota seeks a Benefits & Leave Experience Consultant to administer benefit programs and support payroll and data issues. The role collaborates with vendor partners, HR Services Total Rewards, and COE teams to ensure compliant and efficient operations.

The ideal candidate has a HR/Business background, 1–2 years of experience, strong Excel skills, and proficiency with HRIS. Location is BogotA, Colombia, with standard office hours.

Formación

• Degree or Diploma in Human Resources or related field with 1–2 years of experience
• English level B2
• Understanding of benefits administration knowledge, policies, and procedures
• Knowledge of Bank policies and procedures
• Proficiency with HRIS and data management tools
• Strong attention to detail and deadlines

Responsabilidades

• Champions a customer-focused culture to deepen client relationships and leverage broader Bank relationships
• Ensures accurate and timely processing of employee benefits data
• Answers inquiries and resolves issues related to benefit programs
• Ensures compliance with standards and SLAs for benefit procedures
• Liaises with benefits vendors to resolve inquiries and issues
• Identifies opportunities to improve processes and technologies related to benefits
• Understands risk culture and day-to-day controls across operations
• Supports a high-performance environment and talent development
• Maintains benefit documents and data filing
• Acts as SME on disability, survivor services and benefits administration
• Trains new team members and updates procedures

Conocimientos

HRIS

Data management

Excel formulas

Customer service

Relationship mgmt

Educación

Degree in HR or related field

English level B2

Herramientas

Case management

Absence management

HR analytics

Descripción del empleo

ScotiaGBS in Bogota seeks a Benefits & Leave Experience Consultant to administer benefit programs and support payroll and data issues. The role collaborates with vendor partners, HR Services Total Rewards, and COE teams to ensure compliant and efficient operations.

The ideal candidate has a HR/Business background, 1–2 years of experience, strong Excel skills, and proficiency with HRIS. Location is BogotA, Colombia, with standard office hours.