SAP Success Factors Platform and Support Lead

Scotiabank; Bogotá, Distrito Capital; Presencial; COP 259.067.357 - 333.086.602; Jornada completa

Descripción de la vacante

Scotiabank is seeking a skilled individual in Bogotá, Colombia, to provide technical leadership in the management of HR systems. The role involves resolving complex business problems, managing multiple HR technology projects, and ensuring effective implementation of SAP SuccessFactors Role Based Permissions. Candidates must have over 5 years of experience in HR technology and extensive knowledge of the SuccessFactors platform. Strong English skills are required. Join us in driving impactful solutions in an inclusive workplace.

Formación

• 5+ years of experience in SAP SuccessFactors Role Based Permissions and other platform features.
• Extensive knowledge of SAP SuccessFactors Role Based Permissions.
• Ability to speak fluently in English.

Responsabilidades

• Provide specialized technical leadership in HR management systems.
• Resolve complex business problems and manage small projects.
• Participate in systems implementation and ensure integration with HR systems.

Conocimientos

SAP SuccessFactors Role Based Permissions

Agile methodologies

MS Excel

MS PowerPoint

Fluent English

Educación

Undergraduate degree in business, economics, mathematics, or related discipline

Descripción del empleo

Requisition ID: 260548

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Responsibilities

• Provide highly specialized technical leadership in the analysis, design, development, configuration and support of cost effective, online HR management and decision support systems, specifically in Role Based Permissions Management and Platform changes as identified by the Core HR Technology management team.
• Resolve complex business problems and manage multiple small projects, participating in and/or managing specific sections of large projects, and providing ongoing support to all assigned units worldwide (utilizing Agile methodologies where applicable).
• Understand and apply Service Level Agreements, defining the service offered to a customer in quantitative terms (and potentially qualitative terms).
• Devise or modify procedures to solve complex business problems, including analyzing business and user needs, documenting requirements, and translating them into systems requirement specifications.
• Attend intake meetings and coordinate changes with other Labs.
• As a People Manager, provide support to team members as defined by HR practices at Scotiabank.
• Provide support on related APM and Playbook updates and ensure supporting documents follow Scotiabank Corporate Policies.
• Provide support across all modules with a focus on Role Based Permissions and Platform features, ensuring processes are followed and appropriate approvals are obtained.
• As a key member of the Platform team, provide guidance to stakeholders, improve knowledge of RBP and other areas of the SuccessFactors Platform within the business and GHRT, and contribute to process improvements.
• Independently resolve complex, multi-faceted problems to meet business needs by applying HR and technical knowledge to design methodologies, models, and/or systems solutions; conduct research and analysis; define user requirements and processes; participate in reengineering HR workflows; liaise with users.
• Manage multiple HR technology projects or sections of large projects to implement technology solutions to HR business problems, including planning resources, developing detailed project plans, monitoring progress, and securing cooperation from users and senior management.
• Participate in the systems implementation process by interpreting business requirements into technical specifications, documenting detailed reporting requirements, configuring vendor software, ensuring integration with HR systems, developing test strategies and cases, performing testing, defining user procedures and workflows, developing conversion and implementation strategies, verifying conversion, providing user documentation and training, and providing post-implementation support.

• Participate in QA test strategy reviews for projects to ensure testing is comprehensive and aligned with business requirements. Support QA testing by analyzing defects to clarify business requirements and technical specifications, determine which defects to resolve for implementation, and negotiate defect severity with users.
• Continuously acquire and enhance knowledge of HR information systems, policies, industry best practices, regulatory requirements, internal bank processes, and rapidly changing technology to provide effective solutions to end users.

Education / Experience / Other Information

• 5+ years of experience in SAP SuccessFactors Role Based Permissions and other Platform features.
• Undergraduate degree in business, economics, mathematics, or related discipline, with 4 to 6 years of practical experience.
• Extensive knowledge of SAP SuccessFactors Role Based Permissions and other Platform features.
• Ability to speak fluently in English.
• Expertise in MS Excel and PowerPoint.

Location(s): Colombia : Bogota : Bogota