Appointment Setter

License & Scale; Colombia; Remote; COP 34,940,000 - 69,880,000; Part time

Job summary

License & Scale is seeking an Appointment Setter to connect prospective clients with the right teams. This remote, contract role focuses on outbound outreach, lead qualification, and scheduling appointments aligned with our targets.

You will update scheduling and CRM records, follow up with leads, confirm details to minimize no-shows, and collaborate with sales and customer success to ensure smooth handoffs and a professional client experience.

Qualifications

• Experience in setting appointments and scheduling meetings.
• Lead generation to identify and qualify prospective clients.
• Strong communication and customer service skills.
• Comfort with remote work and reliable internet.
• Ability to manage time, handle high outreach volume, meet targets.
• Previous inside sales, telemarketing, or call center preferred but not required.
• Professional, courteous phone and written etiquette with careful record-keeping.

Responsibilities

• Make outbound calls or messages to connect with prospective clients.
• Qualify leads and set appointments with appropriate internal teams.
• Update and maintain accurate records in scheduling and CRM tools.
• Follow up with leads and confirm appointment details to reduce no-shows and rescheduling.
• Collaborate with sales and customer success teams to ensure smooth lead handoffs and professional client communication.

Skills

Setting Appointments

Lead Generation

Communication Skills

Customer Service

Remote Work

Time Management

Inside Sales / Telemarketing

Record Keeping

Tools

CRM software

Scheduling tools

Job description

Company Description

License & Scale is a growth-focused company that supports clients in expanding and optimizing their business operations. The organization partners with a variety of professionals and enterprises, helping them streamline processes, reach new markets, and improve overall performance. License & Scale emphasizes efficiency, clear communication, and reliable client support in all engagements. Team members work collaboratively in a results-oriented environment that values accountability and continuous improvement.

Role Description

The Appointment Setter role at License & Scale is a remote, contract position focused on connecting prospective clients with the appropriate internal teams. Day-to-day responsibilities include making outbound calls or messages, qualifying leads, and setting appointments in alignment with team schedules and targets. This role involves updating and maintaining accurate records in scheduling and CRM tools, following up with leads, and confirming appointment details to reduce no-shows and rescheduling. The Appointment Setter will collaborate with sales and customer success teams to ensure a smooth handoff of leads and uphold a professional, client-centered communication style.

Qualifications

• Candidates should possess skills in Setting Appointments and Appointment Scheduling to coordinate meetings efficiently.
• Candidates should possess skills in Lead Generation to identify, qualify, and nurture prospective clients.
• Candidates should possess strong Communication and Customer Service skills to engage prospects professionally and build rapport.
• Comfort working in a remote environment with reliable internet access and familiarity with CRM or scheduling tools.
• Ability to manage time effectively, handle a high volume of outreach, and meet performance targets.
• Previous experience in inside sales, telemarketing, or call center roles is preferred but not required.
• Professional, courteous phone and written etiquette with attention to detail in record-keeping.