AI-Enabled Integrations & Automation Engineer

SoftServe; Colombia; On-site; COP 286,451,000 - 413,762,000; Full time

Job summary

SoftServe is seeking an integrations engineer to drive enterprise SaaS integrations, automation, and AI platform enablement across the organization. You will collaborate with IT, Engineering, Asset Management, Procurement, and business stakeholders to optimize our software ecosystem and automate operations.

You will design, build, and maintain secure integrations, APIs, webhooks, and middleware, connecting Atlassian tools, cloud services, and IAM platforms.

Qualifications

• Hands-on programming in one or more of: Python, JavaScript/TypeScript, Go, Java.
• Experience building integrations using Atlassian Cloud (Jira/JSM/Confluence), Microsoft 365 / Microsoft Graph, Okta, Entra ID (Azure AD) or similar IAM platforms.
• Proficient developing automation workflows and orchestration solutions.
• Familiar with CI/CD pipelines and DevOps practices.
• Solid knowledge of cloud platforms: AWS, Azure, Google Cloud.
• Experience implementing or supporting AI platform integrations (OpenAI APIs, Anthropic APIs, Cursor, GitHub Copilot).

Responsibilities

• Design, develop, and maintain secure, scalable integrations between enterprise SaaS platforms and internal systems.
• Build and support custom APIs, webhooks, middleware services, and event-driven architectures.
• Integrate platforms such as Atlassian Jira/JSM/Confluence, Microsoft 365, IAM systems, and cloud services.
• Analyze software utilization metrics and recommend optimization opportunities.
• Troubleshoot system failures and coordinate resolution with vendors and internal teams.

Skills

Python

JavaScript/TypeScript

Go

Java

Tools

Atlassian Cloud: Jira/JSM/Confluence

Microsoft 365 / Microsoft Graph

Okta / Entra ID (Azure AD)

Job description

SoftServe is seeking an integrations engineer to drive enterprise SaaS integrations, automation, and AI platform enablement across the organization. You will collaborate with IT, Engineering, Asset Management, Procurement, and business stakeholders to optimize our software ecosystem and automate operations.

You will design, build, and maintain secure integrations, APIs, webhooks, and middleware, connecting Atlassian tools, cloud services, and IAM platforms.