Ward Administrator - Orthopaedic Care Team

NHS Ayrshire & Arran; Santiago; On-site; CLP 27,132,000 - 32,301,000; Full time

Job summary

The National Treatment Centre Ward is seeking a well organised ward clerk to support our clinical area with clerical duties and health record management. The role operates Monday to Friday on an inpatient 33-bed unit serving elective orthopaedic care.

You will handle calls, update systems, manage diaries, organise stationery and support the MDT team, contributing to safe patient journeys and high-quality care delivery.

Qualifications

• Administrative/clerical experience required.
• Proficient with hospital IT equipment and systems.
• Proficient in Microsoft Word, Excel and Outlook.
• Good keyboard skills.
• Able to lift and handle case note folders and load/unload trolleys.
• Strong time management skills and ability to meet deadlines.
• Good English language skills and clear communication.
• Ability to work independently and as part of a team.

Responsibilities

• Call handling, answering calls, transferring calls and dealing with enquiries.
• Health record management and updating computer systems related to ward activity.
• Maintain and organise stationery levels and ward diaries (admission/discharge).
• Provide clerical support to the Senior Charge Nurse and MDT team.
• Contribute to maintaining a safe working environment.

Skills

Administrative experience

IT literacy

Microsoft Word

Microsoft Excel

Microsoft Outlook

Keyboard skills

Time management

Teamwork

English language

Prioritisation

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The National Treatment Centre Ward is seeking a well organised ward clerk to support our clinical area with clerical duties and health record management. The role operates Monday to Friday on an inpatient 33-bed unit serving elective orthopaedic care.

You will handle calls, update systems, manage diaries, organise stationery and support the MDT team, contributing to safe patient journeys and high-quality care delivery.