Health Records Administrator (12‑Month FTC)

NHS Ayrshire & Arran; Santiago; In loco; CLP 27.453.000 - 32.682.000; Tempo pieno

Vantaggi offerti da questo lavoro

NHS pension

Annual leave 35 days

Descrizione del lavoro

NHS Lanarkshire is seeking a patient administration professional to support the Health Records Department, underpinning the patient journey across inpatient and outpatient care.

The role is a fixed-term post for 12 months, with duties including maintaining confidentiality, coordinating appointments, and supporting the Helpdesk. Applicants should have health records knowledge and strong customer care skills.

Competenze

• Educated to standard grade.
• Knowledge of health records gained through experience and/or qualification at SVQ level 2, ECDL or equivalent.
• Customer care skills.
• Computer literate with keyboard skills.
• Experience in multitasking.

Mansioni

• Ensure confidentiality of patient information at all times.
• Manage clinic appointments using patient/clinical management systems, including bookings, letters, and changes.
• Maintain and update patient/clinical management systems accurately.
• Provide cover to the Department Helpdesk: answer telephone enquiries and other enquiries.
• Despatch supplementary folders to Wards for emergencies and elective admissions.

Conoscenze

Customer care

Computer literacy

Multitasking

Formazione

Standard Grade

SVQ2 / ECDL

Descrizione del lavoro

NHS Lanarkshire is seeking a patient administration professional to support the Health Records Department, underpinning the patient journey across inpatient and outpatient care.

The role is a fixed-term post for 12 months, with duties including maintaining confidentiality, coordinating appointments, and supporting the Helpdesk. Applicants should have health records knowledge and strong customer care skills.