Patient Records & Clinic Administration Specialist

NHS Scotland; Santiago; On-site; CLP 27,426,000 - 35,261,000; Full time

Benefits offered by this job

Annual Leave 35 days

NHS pension

Salary progression

Disability access

Job summary

NHS Lanarkshire is seeking a Health Records Administrator to provide patient administration within the Health Records Department, supporting inpatient and outpatient journeys. This is a fixed term post for 12 months, with secondment options if funded and approved by the line manager.

You will handle appointment bookings, maintain records, and provide Helpdesk support while ensuring confidentiality and accurate systems management.

Qualifications

• Educated to standard grade.
• Knowledge of health records through experience and/or SVQ2 / ECDL or equivalent.
• Customer care skills.
• Computer literate with keyboard skills.
• Experience in multitasking.

Responsibilities

• Maintain confidentiality of patient information at all times.
• Manage clinic appointments using patient/clinical management systems, including booking and sending letters.
• Ensure accurate maintenance of patient/clinical management systems.
• Provide Helpdesk cover: answer telephone/enquiries and take appropriate action.
• Dispatch supplementary folders to Wards for emergencies and elective admissions.

Skills

Customer care

Multitasking

Computer literacy

Keyboard skills

Clerical skills

Education

Standard grade

SVQ2 / ECDL or equivalent

Job description

NHS Lanarkshire is seeking a Health Records Administrator to provide patient administration within the Health Records Department, supporting inpatient and outpatient journeys. This is a fixed term post for 12 months, with secondment options if funded and approved by the line manager.

You will handle appointment bookings, maintain records, and provide Helpdesk support while ensuring confidentiality and accurate systems management.