Ward Clerk AA

NHS Scotland; Santiago; On-site; CLP 27,426,000 - 32,649,000; Full time

Job summary

NHS Scotland invites applications for a Ward Clerk in the National Treatment Centre Ward. The role supports pre and post-operative care for elective orthopaedic patients within a 33-bed inpatient unit and adjacent admissions area.

The post runs Monday to Friday, with duties including call handling, records management, IT updates, diary management, and support to the Senior Charge Nurse and MDT team. A PVG check and UK work eligibility are required.

Qualifications

• Administrative/clerical experience required.
• Confident using hospital IT equipment and systems.
• Proficient in Microsoft Word, Excel and Outlook.

Responsibilities

• Call handling including answering and transferring calls.
• Health record management.
• Updating computer systems related to ward activity.

Skills

Administrative experience

Hospital IT systems

Microsoft Word

Microsoft Excel

Outlook

Keyboard skills

Prioritise workload

English communication

Teamwork

Time management

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

An exciting opportunity has arisen at the National Treatment Centre Ward, for a well organised, hard working and motivated ward clerk, to support our clinical area. The post is worked over 5 days (Monday-Friday). You will be joining a team which is passionate about delivery high quality care and promoting positive patient journeys. The National Treatment Centre Ward provides pre and post operative care to patients having elective orthopaedic surgery. The inpatient ward is a 33 bedded unit, with an adjoining admissions area.

Key Ward Clerk Duties Include

• Call handling e.g. answering calls, transferring calls, dealing with enquires etc
• Health record management
• Updating computer systems, in relation to ward activity
• Maintaining and organising stationary levels
• Managing the wards admission/ discharge diaries
• Contributing towards maintaining a safe working environment
• Provide clerical support to the Senior Charge nurse and the MDT team

Requirements For Post

• Administrative/ clerical experience
• Confident using hospital IT equipment and systems
• Ability to use IT programmes such as Microsoft word, excel and outlook
• Keyboard skills
• Candidates must be able to lift/ handle case note folders and bend/ stretch to retrieve file notes and to load/ unload case note trolleys.
• Ability to prioritise workload and meet deadlines
• Good English language level and communication skills
• Ability to work independently and as part of a team
• Reliable, hardworking and good time management skills

Please see job description and person specification for a more detailed account of the role and responsibilities expected of a ward clerk in an elective orthopaedic ward.

If you feel you meet this posts requirements, we would welcome your application. If successful, you will be joining a hardworking, friendly team, which values and supports innovation and development.

Informal enquiries to SCN Briony Klos, C/N Morgan Stalker and C/N Tanya McBain
Telephone: [phone]
Email: [e-mail]/ [e-mail]/ [e-mail]

A requirement of this post is to become a member of the Protection of Vulnerable Groups (PVG) Scheme Prior to appointment.

NHS Fife is legally obliged to ensure all its employees are legally entitled to work in the United Kingdom. If you are not a United Kingdom (UK) or Irish National, you are required to confirm your right to work in your application.

We offer flexible working and family-friendly policies and fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK websitehere.

For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licenced Sponsor, and if the post does not fall below the current minimum salary threshold or ‘going rate’. Further information on these criteria can be foundhere.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application—but your answers must be your own.

Show us the real you: Your application should reflect your skills, experience, and motivations authentically.

Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.

Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you—not an AI tool.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.