Senior Sales Operations Analyst - AI-Driven Analytics

Sovos; Chile; Presencial; CLP 36.000.000 - 60.000.000; Jornada completa

Descripción de la vacante

Sovos is seeking a Senior Sales Operations Analyst in Chile to partner with Sales and Marketing, optimize systems, and maintain data integrity across go-to-market operations.

The role combines strategy and execution, enabling teams to work smarter and drive continuous improvement in revenue operations. You will lead analytics, dashboards, and process improvements while supporting end users and stakeholders.

Formación

• Bachelor's degree in Business Management or equivalent demonstrated experience in sales operations, analytics, or related field.
• You've built solid experience in sales operations or revenue operations, with strong Salesforce proficiency.
• Fluent English communication skills, both written and verbal.
• Deep understanding of sales operations processes including sales cycles, CRM applications, forecasting, territory management, and quota administration.
• Advanced analytical and quantitative skills with ability to identify trends, develop data-driven solutions, and comfort with AI-assisted analytics tools.
• Expert-level Microsoft Excel skills and proficiency across the Microsoft suite.

Responsabilidades

• Serve as the go-to-market representative for the Sales Operations team, providing direct user support on Salesforce and other critical tools that enable the sales force.
• Implement and enforce processes and tools that maintain integrity and accuracy of Salesforce data, leveraging AI-assisted workflows to identify anomalies and optimize data quality.
• Develop comprehensive sales analytics and management dashboards that provide actionable insights to leadership, sales teams, and cross-functional partners.
• Create and maintain internal controls, system documentation, and the Sales Operations Manual to ensure consistency and knowledge sharing across the organization.
• Manage ad-hoc reporting requests while serving as subject matter expert on reporting tools, methodologies, and emerging AI-powered analytics solutions.
• Build strong cross-functional relationships to ensure seamless information flow across systems and departments, driving continuous improvement through proactive process optimization.
• Provide sales support, training, and project coordination while accommodating user requests and ensuring both internal and external customer satisfaction.

Conocimientos

Sales operations

Salesforce proficiency

Forecasting

Territory management

Quota administration

Advanced analytics

Excel

Project management

Communication

Independent work

Educación

Bachelor's degree in Business Management or equivalent

Herramientas

Salesforce

Microsoft Excel

AI analytics tools

CRM software

Descripción del empleo

Sovos is seeking a Senior Sales Operations Analyst in Chile to partner with Sales and Marketing, optimize systems, and maintain data integrity across go-to-market operations.

The role combines strategy and execution, enabling teams to work smarter and drive continuous improvement in revenue operations. You will lead analytics, dashboards, and process improvements while supporting end users and stakeholders.