Sales Operations Analyst

Sovos Latinoamérica; Santiago; Presencial; CLP 27.900.000 - 44.640.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Meal allowance

Holiday bonus

Life insurance

Global mentoring

AI tools day 1

Continuous learning

Descripción de la vacante

Sovos is seeking a Sales Operations Analyst in Chile to partner with Sales and Marketing, optimize systems, and maintain data integrity across go-to-market operations. This role sits at the intersection of strategy and execution to drive improvements in revenue operations.

You will implement processes, develop analytics dashboards, and provide training and cross-functional coordination to ensure accurate, timely insights for leadership and teams.

Formación

• Bachelor's degree in Business Management or equivalent experience.
• Solid experience in sales or revenue operations with Salesforce proficiency.
• Fluent English written and verbal communication.
• Deep understanding of sales processes including CRM, forecasting, territory management and quota administration.

Responsabilidades

• Serve as the go-to-market representative for the Sales Operations team, providing direct user support on Salesforce and other critical tools.
• Implement and enforce processes and tools to maintain data integrity, leveraging AI-assisted workflows to identify anomalies.
• Develop sales analytics and dashboards delivering actionable insights to leadership and teams.
• Create and maintain internal controls, system documentation, and the Sales Operations Manual.
• Manage ad-hoc reporting requests and act as subject matter expert on reporting tools and AI analytics.

Conocimientos

Sales operations

Salesforce

English fluency

Data analysis

Excel expert

Project management

Communication

Collaboration

AI analytics

Educación

Bachelor's degree

Herramientas

Salesforce

CRM systems

Excel

Microsoft 365

BI dashboards

Descripción del empleo

SOVOS

Sales Operations Analyst

Revenue Operations·Full-Time·Chile

Build your future with Sovos.

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

At Sovos, we're dedicated to more than just solving compliance challenges -- we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!

Don't worry if you don't check all the boxes -- apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

The Role

At Sovos, we're transforming how businesses navigate tax compliance on a global scale. As a Sales Operations Analyst, you'll partner with Sales and Marketing teams to optimize systems, streamline processes, and maintain data integrity across our go-to-market operations. This role sits at the intersection of strategy and execution, enabling our teams to work smarter while driving continuous improvement across our revenue operations.

More Specifically, You Will

• Serve as the go-to-market representative for the Sales Operations team, providing direct user support on Salesforce and other critical tools that enable the sales force.
• Implement and enforce processes and tools that maintain integrity and accuracy of Salesforce data, leveraging AI-assisted workflows to identify anomalies and optimize data quality.
• Develop comprehensive sales analytics and management dashboards that provide actionable insights to leadership, sales teams, and cross-functional partners.
• Create and maintain internal controls, system documentation, and the Sales Operations Manual to ensure consistency and knowledge sharing across the organization.
• Manage ad-hoc reporting requests while serving as subject matter expert on reporting tools, methodologies, and emerging AI-powered analytics solutions.
• Build strong cross-functional relationships to ensure seamless information flow across systems and departments, driving continuous improvement through proactive process optimization.
• Provide sales support, training and project coordination while accommodating user requests and ensuring both internal and external customer satisfaction.

What You Bring to Sovos

• Bachelor's degree in Business Management or equivalent demonstrated experience in sales operations, analytics, or related field.
• You've built solid experience in sales operations or revenue operations, with strong Salesforce proficiency.
• Fluent English communication skills, both written and verbal.
• Deep understanding of sales operations processes including sales cycles, CRM applications, forecasting, territory management, and quota administration.
• Advanced analytical and quantitative skills with ability to identify trends, develop data-driven solutions, and comfort with AI-assisted analytics tools.
• Expert-level Microsoft Excel skills and proficiency across the Microsoft suite.
• Strong project management capabilities with proven training and facilitation experience, plus excellent communication and presentation skills for diverse audiences.
• Comfortable working independently and taking initiative learner who works effectively both independently and collaboratively, balancing team partnership with self-directed problem-solving and handles confidential information with discretion.

The Process

We believe in a transparent and comprehensive hiring process. Here's what you might expect:

1. Pre-Employment Assessment
   Regionally specific assessments we use to mitigate bias and give every applicant a fair shot.
2. Meeting with a Recruiter
   A conversation to talk through the role, your experience, and your goals.
3. Live Interviews with the Hiring Team
   Meet the people you'll work with and dig into the day-to-day of the role.

Life at Sovos

• Global Mentoring Program
• AI Tools and Technology from Day 1
• Continuous Learning and Development
• Global Employee Recognition Platform and Programs
• Global Parental Leave Policy
• Comprehensive Health, Dental and Catastrophic Insurance
• Life Insurance
• Meal Allowance
• Holiday Bonus

Equal Opportunity Employer

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.

More than 100,000 customers in 100+ countries -- including half the Fortune 500 -- trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit www.sovos.com and follow us on LinkedIn and Twitter.