Senior RevOps Engineer

Improvado; Chile; A distancia; CLP 117.763.000 - 176.644.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote-first environment

20 working days PTO per year

US holidays and additional days off

Professional development reimbursement

Descripción de la vacante

Improvado, a marketing data platform for enterprise brands, seeks a RevOps leader to own revenue measurement, from Salesforce to invoicing. You will work with analytics to read data models, spot issues, and guide changes. Daily AI-agent interactions will complement a lean, high-output team.

You’ll manage ARR, bookings, renewals, and billing with Finance, ensuring data integrity across the revenue stack and driving accurate leadership reporting.

Formación

• 4–6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS.
• Hands-on admin of a live Salesforce org.
• Experience running money side: contracts, invoicing, collections.

Responsabilidades

• Own Salesforce configuration, release process, and user access; manage integrations.
• Keep CRM data clean with guardrails and license management.
• Maintain RevOps SOPs and train new hires.
• Own ARR, bookings, and invoicing processes across contract to cash.
• Audit invoices, chase unpaid ones, and assist quarterly reports.
• Build leadership dashboards and document metric definitions.

Conocimientos

RevOps experience

Sales Ops

GTM systems

SQL

dbt

English proficiency

Herramientas

Salesforce

dbt

ClickHouse

BI tooling

Descripción del empleo

About Improvado

Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance.

We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution.

About the role

Improvado is a marketing data platform for enterprise brands and agencies. You will own how our revenue runs and how it is measured. That covers Salesforce and the GTM tools, the path from signed contract to paid invoice, the revenue data model, and the reports leadership decides from. You work closely with the analytics team: you don’t have to build the data models yourself, but you must read them, spot what is wrong and say what to change. You work through AI agents daily, doing the work of a bigger team.

What you will do

Salesforce and GTM stack

• Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing).
• Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals.
• Maintain the Salesforce manual and RevOps SOPs, and train new hires.

Contract to cash

• Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent.
• Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat.
• Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports.

Revenue analytics and data model

• Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs).
• Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing.
• Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks.
• Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner.

AI and automation

• Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output.
• Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided.

Ownership

• Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric.

Requirements

• 4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS, with hands-on admin of a live Salesforce org.
• Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric). dbt is a plus.
• Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals.
• Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM.
• Proof you build with AI agents: something you shipped that others use.
• Fluent English and clear written updates without being asked.

Nice to have

• Salesforce Administrator or Advanced Administrator certification.
• ClickHouse or another columnar warehouse, and any BI tool.
• Salesforce development (Apex, triggers, API).
• Gong, Clay, Lemlist, or workflow automation tools.
• Billing, CPQ, or accounting systems.
• HubSpot to Salesforce migration.
• Attribution or CS health score data.
• Martech or analytics company background.

What We Offer

• Remote-first environment
• Strong product/market fit: marketing data product for US-based enterprises
• 20 working days of PTO per year
• US holidays and additional days off
• Professional development reimbursement