Revenue Operations Manager

Business News Americas, Ltda.; Chile; On-site; CLP 88,670,000 - 137,931,000; Full time

Job summary

Business News Americas, Ltda. is seeking a Revenue Operations Manager to drive forecasting, reporting and the commercial tech stack. You will lead a three-person team, ensure data hygiene and design dashboards for executives.

The role requires 5+ years in revenue/sales operations (B2B SaaS), advanced Salesforce skills, and fluent English and Spanish. You will build AI tools on company data and enable data-driven decisions.

Qualifications

• Degree in business, engineering, economics, data analytics or related field.
• 5+ years in revenue operations, sales operations or commercial analytics, ideally in B2B SaaS or subscriptions.
• At least 3 years managing people with a track record of leading, coaching and developing teams.
• Advanced Salesforce knowledge: reports, dashboards, data models and data governance.
• Hands-on experience with Clari, Outreach, Dialpad, Kombo, Sales Navigator or close equivalents.
• Working knowledge of subscription sales metrics.
• Advanced Excel or Google Sheets, plus SQL or SOQL.
• Experience building with AI tools.
• Strong planning and priority-setting skills.
• Ability to turn analysis into a clear story for senior management.
• Fluent English and Spanish.

Responsibilities

• Own New Sales and Renewals forecasting, reporting current performance and the outlook for the next two quarters.
• Track and explain core sales metrics: stage conversion, pipeline coverage, win rate, GRR, NRR and forecast accuracy.
• Build clear dashboards and presentations for senior management and the board.
• Own end-to-end sales process and renewals client journey, including stage gates, handovers and onboarding.
• Enforce pipeline hygiene and CRM data quality.
• Manage lead generation quality, measured by conversion to Closed Won.
• Drive the commercial tech stack: Salesforce, Clari, Outreach, Dialpad, Kombo and LinkedIn Sales Navigator.
• Build AI tools in Claude on top of our Salesforce, platform and product usage data, using MCP connectors.
• Lead, coach and develop a team of three: Sales Operations Analyst, Lead Generation lead and Salesforce Administrator.

Skills

Forecasting

Data storytelling

Leadership

SQL

Excel/Sheets

CRM governance

AI tooling

B2B SaaS

English/Spanish

Project planning

Education

Bachelor's degree in business, engineering, economics, data analytics or related field

Tools

Salesforce

Clari

Outreach

Dialpad

Kombo

LinkedIn Sales Navigator

Job description

Our revenue comes from subscriptions, so it depends on two engines: winning new clients and renewing existing ones. As Revenue Operations Manager, you will make both engines run on clean data, a disciplined process and tools that work. You will own sales reporting, forecasting and the commercial tech stack, lead a team of three, and build AI tools that turn our data into decisions.

What You Will Do

• Own New Sales and Renewals forecasting, reporting current performance and the outlook for the next two quarters.
• Track and explain the core sales metrics: stage conversion, pipeline coverage, win rate, GRR, NRR and forecast accuracy.
• Build clear dashboards and presentations for senior management and the board.
• Own the end‑to‑end sales process and the renewals client journey, including stage gates, handovers and onboarding.
• Enforce pipeline hygiene and CRM data quality.
• Manage lead generation quality, measured by conversion to Closed Won.
• Drive the commercial tech stack: Salesforce, Clari, Outreach, Dialpad, Kombo and LinkedIn Sales Navigator.
• Build AI tools in Claude on top of our Salesforce, platform and product usage data, using MCP connectors.
• Lead, coach and develop a team of three: Sales Operations Analyst, Lead Generation lead and Salesforce Administrator.

What You Bring

• A degree in business, engineering, economics, data analytics or a related field.
• 5+ years in revenue operations, sales operations or commercial analytics, ideally in B2B SaaS or subscriptions.
• At least 3 years managing people, with a track record of leading, coaching and developing teams.
• Advanced Salesforce knowledge: reports, dashboards, data models and data governance.
• Hands‑on experience with Clari, Outreach, Dialpad, Kombo, Sales Navigator or close equivalents.
• A working command of subscription sales metrics.
• Advanced Excel or Google Sheets, plus SQL or SOQL.
• Practical experience building with AI tools.
• Strong planning and priority‑setting skills
• The ability to turn analysis into a clear story for senior management.
• Fluent English and Spanish.

Nice to have

• Salesforce Administrator or RevOps certification.
• Experience building AI tools on company data (MCP, APIs, agent workflows).
• Experience with lead scoring, routing and attribution models.
• Knowledge of Latin American markets or BNamericas' sectors.
• Portuguese.