Senior Repair Operations Manager

Olympus Corporation Of The Americas; Santiago; Presencial; CLP 9 000 000 - 15 000 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Annual bonus

Medical, dental, and life coverage

15 paid holidays

Volunteer and donation programs

Resumo da oferta

Olympus Corporation of the Americas is seeking an experienced Senior Repair Operations Manager to lead repair leaders, optimize capacity, and manage budgets. You will coordinate with HR and leadership to ensure service levels, support procurement, and oversee distributor repair programs across the region.

The role requires a engineering background with at least 10 years in mechanical/medical device repair operations, fluent English and native Spanish, and strong Office 365 skills.

Qualificações

• Bachelor's degree in Engineering is required; MBA is a plus.
• Minimum 10 years related work experience.
• English – good writing and speaking.
• Spanish – native writing and speaking.
• Office 365 tools – good level as user.

Responsabilidades

• Manage repair leaders to follow Olympus Global Guidelines and performance required for each equipment.
• Lead repair team to improve engagement, performance and reduce turnover.
• Prepare a capacity plan and coordinate with HR and GM to match demand and capacity.
• Prepare Budget for Repair site covering needs to maintain service levels in contracts.
• Support Customer Service in repair quotes with root-cause details and transparency.
• Manage the Skill Map and support training planning for right skills per activity.
• Manage Service Bulletins, technical updates and FCAs with the repair team.
• Support procurement in validations of new vendors and monitoring tools issued for repair.
• Keep inventory aligned with global/regional targets and ensure consumables availability.
• Lead distributor repairs programs, coaching reviews and deploying new service distributors.

Conhecimentos

English (writing and speaking)

Spanish (native)

MS Office 365

Formação académica

Bachelor's degree in Engineering

MBA in industrial / production management

Descrição da oferta de emprego

Olympus Corporation of the Americas is seeking an experienced Senior Repair Operations Manager to lead repair leaders, optimize capacity, and manage budgets. You will coordinate with HR and leadership to ensure service levels, support procurement, and oversee distributor repair programs across the region.

The role requires a engineering background with at least 10 years in mechanical/medical device repair operations, fluent English and native Spanish, and strong Office 365 skills.